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Boost Sales with CRM

Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your CRM.

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Breaking Data Silos: The Operational ROI of Syncing CRM with ERP

Have you ever pondered over the friction between Sales and Finance in your business? Our article covers the operational advantages of syncing CRM with ERP, how it can reduce errors, quicken your flow from order to cash, ease inventory management, and improve invoicing accuracy. A game-changer for many, it's poised to make your financials and sales teams work better in unison.

12 min

March 13, 2026

Boost Sales with CRM

The 5 most important tasks of a CRM specialist

Managing customer relationships can be challenging and tricky especially considering that you’re dealing with a lot of different personalities as well as needs. These are just some of the top responsibilities for a CRM specialist. Their job description might be longer, covering more scopes of the business. Here are the 5 most important tasks of a CRM specialist.

14 min

March 11, 2026

Boost Sales with CRM

Bitrix24 vs. Zoho CRM

This comparison dissects Bitrix24 vs. Zoho CRM, examining everything from user interface and functionality to pricing, support, and security, so you can choose the platform best placed to delight your customers and deliver for your bottom line.

12 min

February 25, 2026

Boost Sales with CRM

Superheroes Use Bitrix24? See Earth's Mightiest Workspace in Action

What if superheroes ran on Bitrix24? Discover the “Earth’s Mightiest Workspace” in action—CRM automation, CoPilot AI, SOS alerts, tasks, and invoices to save the world faster.

3 min

February 4, 2026

Boost Sales with CRM

Surviving seasonal peaks: how florists handle Valentine’s Day & weddings with CRM processes

Weddings in the rush: here's how tech-savvy florists craft a smooth peak season, charging ahead with CRM processes to manage the onslaught of Valentine’s Day orders and nuptial nuances.

11 min

January 22, 2026

Boost Sales with CRM

From Reel to Repeat Buyer: 9 Steps to Create a High-Converting Social CRM Funnel in 24 Hours

Turn social engagement into predictable revenue with 9 simple steps. You can create a high-converting Social CRM funnel that captures Reel viewers, answers DMs instantly, and moves prospects from first touch to sale in 24 hours—closing the gap between social media and your sales pipeline.

11 min

January 2, 2026

Boost Sales with CRM

Sell Inside the Chat: A 10-Step DM Sales Playbook to Turn DMs into Deals

This guide walks through ten actionable steps to master DM sales and convert direct messages into repeatable, scalable revenue. Help your team get a clear structure to close deals faster while customers enjoy a seamless buyer experience from first message to final purchase.

13 min

December 23, 2025

Master AI through these 10 prompts

Enter your email to download a comprehensive list of the most essential AI prompts.

Success stories

Suhail Wadee

Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

Fr. Teofil Adam Czarniak OFM

Since we started working with Bitrix24, we have been able to track our donors and have better communication with them.

1 min

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Product insights

Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces

The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.

8 min

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

The Emoji Economy: A Bitrix24 Study on How Emojis Shape the Digital Workplace

Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.

10 min

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