Growth Hub

Learn about the latest innovations and tried-and-true techniques to help your business grow.

From Office to Remote Work: A Practical 10-Step Plan for Moving Without Losing Control

14 min

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Analyzing Customer Sentiment: Using CRM Analytics to Drive Emotional Engagement

Learn how CRM analytics can decode customer emotions, enabling businesses to enhance engagement and build lasting relationships.

12 min

March 28, 2025

Boost Sales with CRM

6 Ways Hotel CRM Software Can Enhance Guest Loyalty

Discover the power of hotel CRM software in creating personalized guest experiences and automating loyalty programs, ensuring your guests keep coming back.

13 min

March 27, 2025

Boost Sales with CRM

The Smart Buyer’s Guide: 8 Key Factors to Pick the Best CRM

Learn the 8 essential criteria for choosing a CRM that’s user-friendly, scalable, secure, and tailored to your business needs.

12 min

January 30, 2025

Boost Sales with CRM

Top Business Tools Trends: How AI is Shaping CRM for SMBs

See how AI is transforming CRM for SMBs with smarter customer insights, automation, and streamlined processes — all within reach on platforms like Bitrix24.

11 min

January 8, 2025

Boost Sales with CRM

Exploring CRM Innovations: Transforming Customer Engagement with Technology

Whether you need to up your customer engagement game or put clear daylight between you and your competitors, we’ve compiled a list of the latest CRM software trends that leverage CRM automation, AI, and synchronized data to connect with customers in ways that feel timely, relevant, and personalized. Learning how to get the most out of them is your first step to setting new standards for advanced customer engagement.

12 min

December 13, 2024

Boost Sales with CRM

Successful CRM Implementation Process Step-by-Step

Discover a detailed, step-by-step CRM implementation guide to help you streamline customer relationships, optimize sales, and boost business growth with the right CRM system. Learn the key stages, from goal setting to continuous improvement, for a successful CRM integration.

11 min

November 27, 2024

Boost Sales with CRM

How to Integrate CRM, Project Management, and Collaboration Tools Seamlessly in Small Businesses

We’ll show you how integrating CRM, project management, and collaboration tools can boost productivity and streamline your business. No more juggling different software or wasting time on repetitive tasks.

11 min

November 26, 2024

Master AI through these 10 prompts

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Success stories

Doug Lucas

If you’re considering paying $75 per user in Salesforce, give Bitrix24 a try. We are operating Bitrix24 successfully for about $1.50 per user – and doing a better job! So glad we made the switch.

1 min

Karel Krticka

Bitrix24 has improved coordination, reduced time spent managing tools, and allowed our members to focus more on delivering advisory work and developing new opportunities across the alliance.

1 min

Dr. Do Thi Phuong Thao

Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.

1 min

SEE ALL USE CASES

Product insights

Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)

What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.

12 min

Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces

The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.

8 min

From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack

This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.

13 min

SEE ALL PRODUCT INSIGHTS

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