About Authors

Peter Martin

Peter Martin

Experienced content writer

External Author

Social media

"Pete is an experienced content writer specializing in B2B/SaaS and health/fitness. He has a degree in English from the University of Northumbria, a diploma in Copywriting, and is a qualified Level 3 Personal Trainer. 

His main strength as a writer is making complex, technical topics feel clear, engaging, and genuinely readable — especially when it comes to CRM, product management, sales, and marketing.

When he is not behind the keyboard, he’s a self-confessed bookworm and amateur boxer* (*very amateur, he hastens to add!)."

Articles

Why CRM Reports Don’t Match Reality: Fix Field Ownership First
Why CRM Reports Don’t Match Reality: Fix Field Ownership First
When teams debate CRM numbers, the issue is often field ownership—this piece explains how roles, rules, and controls restore trust in reports.
13 min
When Every CRM Claims Automation, Compare the Workflows Instead
When Every CRM Claims Automation, Compare the Workflows Instead
Automation claims blur CRM choices; this guide shows how workflow tests expose handoff gaps, reporting risks, and adoption issues before buying.
14 min
Lead Scoring Without Guesswork: Build Rules Sales Will Actually Trust
Lead Scoring Without Guesswork: Build Rules Sales Will Actually Trust
Lead scoring fails when points outrun sales reality; this guide shows how SMBs build rules, thresholds, and feedback loops reps can fully trust.
14 min
From Website Visits to Revenue: Track Lead Sources and Follow‑ups End to End
From Website Visits to Revenue: Track Lead Sources and Follow‑ups End to End
Track which website visits turn into real revenue. Capture lead sources, connect web forms to CRM, and report on source-to-deal conversions with Bitrix24.
11 min
Every Hour Spent on Admin Is Revenue Lost: How Consultant Software Automates the Business Side of Your Practice
Every Hour Spent on Admin Is Revenue Lost: How Consultant Software Automates the Business Side of Your Practice
Discover how consultant software automates operational admin tasks, saving consultancies time and protecting revenues. Explore the essential features and automations you need to consider.
14 min
Your Quoting App Is Your Closer: How On-Site Estimates Shorten the Sales Cycle by Weeks
Your Quoting App Is Your Closer: How On-Site Estimates Shorten the Sales Cycle by Weeks
Discover how your field sales team can benefit from mobile quoting apps. Learn how instant quote delivery can help your team close deals faster and keep clients engaged.
15 min

Webinars

Better Business Processes
Better Business Processes
Self Hosted Advantages
Self Hosted Advantages
Next Level CRM
Next Level CRM
Total Telephony
Total Telephony
HR Toolkit
HR Toolkit
Perfect Project Management
Perfect Project Management
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