Small business

Balancing Growth and Quality


The faster you grow, the more you realize that starting a business is easy, but it’s maintaining one that’s hard. As your company picks up the steam, acquires new clientele, and hires new people, you are suddenly in need of a scalable operational structure and the right set of tools for sustaining it? Luckily, Bitrix24 can help you build both the internal infrastructure and external relationships. Manage people, projects, clients, and marketing, all from a single platform.


Bitrix24 Features

Bitrix24 can help you manage your retail business better. With more organization and better record-keeping abilities, our customer database software can help you maximize your pipeline management.


Tasks & Projects

Easily manage individual tasks and projects when you create, assign, and oversee their progress in the Bitrix24 client manager software.


Real-Time Communications

Good communication is key to successful small business management. Built into our CRM tool is telephony, video conferencing, chatting, and customer service capabilities.


File Sharing & Storage

Store, organize, and share files in the cloud with employees and clients. Enabling access permissions means all information is secure.


Time Management & Calendars

Our client manager tools can help track time and keep a schedule. Share calendars and to-do lists or create multiple calendars for different teams.



Having a great CRM tool like Bitrix24 means you can use the client manager tools to track leads, take notes, and watch the client progress through the pipeline.



Support your HR team with the client manager tools they need. Track timesheets, schedule time off, create reports, and collect data for analysis. Intraoffice social networks are also available.


Email Marketing Automation

Set up your own company email marketing plan within our client manager. Our CRM tool makes it easy.


Built-In Telephony

Call anyone around the world easily with built-in telephony. This is a popular client manager tool whether you are keeping up with clients or are a business on the go.



Create opportunities for employees and clients to engage in eLearning through your website or client manager tool.


Employee & Workload Management

Easily assign tasks, get updates, and oversee employee workload management.

«You need a competent tool that helps you easily communicate with colleagues, brainstorm to reach solutions, and manage projects. All of these tasks can be easily completed using a service called Bitrix24.»


Benefits of Bitrix24

The best benefit of using Bitrix24 is that the platform is completely customizable. Everyone has the ability to add in tools they already love or find additional ones within our partner app store. Creating the platform your company needs to be successful has never been easier. Other benefits you can find through Bitrix24 include:

  • Create a productive culture and equip it for success
  • Juggle daily tasks and continual projects
  • Collaborate in real time
  • Capture and convert with email marketing
  • Delight and retain with CRM
  • Help and solve from the customer service center

Bitrix24 FAQ

What is Bitrix24?

Bitrix24 is an online workspace designed to be used by a group of people for sales, marketing, project management, and other activities. It features CRM, tasks, chats, online meetings, and 30+ more tools.

How do I get started with Bitrix24?

To create an account, all you need to do is enter your email address, confirm it, and that’s it! Your Bitrix24 account is ready to use.

How much is Bitrix24?

Bitrix24 has 4 membership plans:

  • FREE. Unlimited users, free forever, limited functionality.
  • BASIC. Up to 5 users, £45/mo, great for small businesses and sales teams.
  • STANDARD. Up to 50 users, £93/mo, perfect collaboration for your entire company.
  • PROFESSIONAL. Unlimited users, £186/mo, advanced sales and business process automation.
  • ENTERPRISE. Up to 10,000 users, starting from £374/mo, digital transformation tools for large businesses and enterprises

Please note that all of our plans are flat-rate, which means you can keep adding more and more users within your plan limit and still pay the same amount of money per month.

What devices can I use Bitrix24 on?

You can use Bitrix24 in any browser, as a desktop app (for Windows or Mac), or as a mobile app (for iOS or Android).

Will my data be safe with Bitrix24?

As safe as can be. Bitrix24 stores data in 17 data centers and 600 servers in North America and Europe, depending on the country you are in. All of our data collecting and handling procedures are fully GDPR-compliant.

What are the access levels in Bitrix24?

Here they are:

  • Employee/user. All new invited users are granted the “employee” position by default, if not set differently by the administrator.
  • Head of a department. These will have extended access permissions to the account. For example, such users will see their subordinate's tasks work reports.
  • Administrator: the user who has been granted administrative access to the account.
  • Extranet user: marked with the Extranet icon and have limited access to your account.

See why 12 million companies
rely on Bitrix24.