Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
From Office to Remote Work: A Practical 10-Step Plan for Moving Without Losing Control
14 min
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Customer Success
10 Proven Ways to Build Customer Loyalty and Boost Your Business
Building customer loyalty will encourage confidence in your brand and could also give your business a solid footing in the industry, guaranteeing its longevity. All it takes is a few changes to your current processes and protocols.
11 min
July 20, 2023
Goal-Oriented Project Management
6 Strategies for Effective Scope Change Management in Project Management
Scope change management is one of the most important skills a project manager needs in their arsenal. The flexibility and creativity needed to adapt to changes out of your control are crucial to keeping clients happy without burning out your team.
10 min
July 14, 2023
Customer Success
Proactive Customer Service: 9 Tips for Anticipating Needs and Exceeding Expectations
With so much technology to make it simple, there’s no excuse not to have proactive customer service. When put into practice correctly, you build strong client relationships, increase loyalty, and keep that customer churn to a minimum.
10 min
July 12, 2023
Goal-Oriented Project Management
How to Create a Knowledge Base Effectively: 7 Important Tips
So many leaders miss out on the full potential a knowledge base can bring because they simply don’t know how to optimize it. Understand how to create a knowledge base for employees and customers that works as a secret weapon for your business.
9 min
July 7, 2023
Customer Success
How Mobile CRM Strengthens Customer Relationships
In a modern business world that doesn’t stop to take a breath, staying connected to your customers has never been so important. So let's take a closer look at exactly how a mobile CRM can revolutionize the way you connect with your customers.
8 min
June 29, 2023
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Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.