Written by both our team members and guest experts, these articles will help you discover the ways to optimize your workflows in the remote work mode.
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The main challenge of remote work is to preserve a decent quality of customer service. To achieve this goal, businesses install dedicated software and introduce new policies. From this article, you'll get to know how to optimize the work of a remote contact center and improve client satisfaction.
6 min
January 26, 2022
Client management demands a delicate mix of communication, honesty, and high-quality output. Working remotely should never compromise client relations since clients breathe life into the business. Here, we will touch on the 7 essential tips for effective remote client management.
6 min
October 14, 2021
With the wealth of available software for remote work on the market today, choosing the right one can take up some time and be quite a challenge. Here, we’re going to list down the 10 best software tools for remote teams to narrow the playing field.
12 min
September 30, 2021
Remote teams are all the rage right now, but many managers find themselves at a loss when thinking about how to onboard a new hire. So to make this transition to the online workplace easier, we’ve put together this handy list to show you what’s the best way to onboard a new hire.
5 min
September 23, 2021
The market is filled to the brim with online collaboration tools for your team to try but how do you even start finding out which tools they really need the most and where to get them?
7 min
August 9, 2021
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Since implementing Bitrix24, our operations have become fully digitized and far more efficient. Communication between our global teams across 39 countries has improved, project coordination is streamlined, and donor care is now automated. With integrated Netcash payments, donations are easier to manage, reporting is faster, and overall transparency and productivity across the organization have greatly increased.
1 min
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.
10 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.