Written by both our team members and guest experts, these articles will help you discover the ways to get the most out of your customer service.
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Welcome to the world of retail, where the competition is fierce, and customers have endless options. The unforgiven landscape of retail has made client management an essential component in helping businesses build strong customer relationships, foster loyalty, and increase sales.
9 min
January 17, 2024
As your business grows, having an appreciation for and understanding of the benefits of getting a helpdesk software will take your business to the next level. Here are the best helpdesk software solutions to consider.
12 min
March 11, 2024
In the real estate industry, cold calling is one of the most efficient lead generation techniques. To get you started, here you can find highly effective real estate cold call scripts for various situations that will help you connect with potential clients.
29 min
June 6, 2024
Listening is a highly essential skill to possess, hone and use in all aspects of life. However, a lot of us are not really good at listening and are even unclear about what active listening is. Why active listening is important and how we can all further improve our skills.
12 min
January 17, 2024
A good customer experience can do so much to either sink your company or take it to new heights. Customer feedback and satisfaction scores help set you apart from other companies within the same market. Here are some tips for providing exceptional customer service.
10 min
August 19, 2024
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Explore the emotional pulse of the digital workplace. From regional emoji trends to positivity spikes during the workweek, discover how digital tools, reactions, and expressive communication boost employee engagement, collaboration, and workplace culture across the globe.
10 min
This study examines possible future scenarios for the world of work, building on significant research findings and a recent survey of users of the online workplace platform Bitrix24 to provide insight into how people envision the world of work in 2050.
10 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
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