Having a CRM system is a must-have for every modern company. What is better than that? A cloud CRM system? Think more. A cloud CRM integrated with RingCentral telephony. Luckily, that’s exactly what Bitrix24 has to offer.
Bitrix24 is a cloud call center, telemarketing and CRM platform with virtual PBX inside. Check out a powerful Bitrix24 telephony module that offers voicemail, call recording, forwarding and transferring, routing and queueing, employee extensions, IVR and many more great features.
Advanced telemarketing features inside Bitrix24 include call lists and automatic dialer, voice and SMS broadcasting, call back requests as well as local numbers in 53 countries and a toll-free number rental.
Used by over 10 million companies worldwide, Bitrix24 integrates with all popular telephony systems like RingCentral, Free PBX, Plivo, Twilio, 3CX, Zoiper, Zadarma, Asterisk to name a few.
One more great option inside Bitrix24 is a call tracking option to track lead sources, evaluate the number of calls from each marketing channel, providing all important information to analyze marking budget spent on each source.
A great advantage of Bitrix24 is its availability in cloud and on-premise as a self-hosted solution. This way Bitrix24 works with open source and cloud telephony solutions. There are two ways in which Bitrix24 VoIP integration may be performed.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.