CRM With Call Forwarding and Routing

Free fully featured CRM and marketing automation solution with RingCentral integration. Cloud or on premise. Powerful customer database management and advanced telemarketing platform for business of any size. A central hub for business social media channels.

Having a CRM system is a must-have for every modern company. What is better than that? A cloud CRM system? Think more. A cloud CRM integrated with RingCentral telephony. Luckily, that’s exactly what Bitrix24 has to offer.

Bitrix24 is a cloud call center, telemarketing and CRM platform with virtual PBX inside. Check out a powerful Bitrix24 telephony module that offers voicemail, call recording, forwarding and transferring, routing and queueing, employee extensions, IVR and many more great features.

Advanced telemarketing features inside Bitrix24 include call lists and automatic dialer, voice and SMS broadcasting, call back requests as well as local numbers in 53 countries and a toll-free number rental.

Used by over 10 million companies worldwide, Bitrix24 integrates with all popular telephony systems like RingCentral, Free PBX, Plivo, Twilio, 3CX, Zoiper, Zadarma, Asterisk to name a few.

One more great option inside Bitrix24 is a call tracking option to track lead sources, evaluate the number of calls from each marketing channel, providing all important information to analyze marking budget spent on each source.

A great advantage of Bitrix24 is its availability in cloud and on-premise as a self-hosted solution. This way Bitrix24 works with open source and cloud telephony solutions. There are two ways in which Bitrix24 VoIP integration may be performed. 

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • Custom quotes and invoice 
  • 5GB free online storage
  • Web based and on premise
  • Unlimited CRM records free
  • CRM Import/Export
  • Flexible access rights
  • Free mobile apps for iOS and Android
  • API and source code available

Unlimited CRM

  • Leads/Contacts/Companies/Deals
  • Custom sales stages
  • Custom fields in CRM
  • Quotes and Invoices
  • Products and Product Catalog
  • CRM activity stream
  • Currencies and taxes

Import & Export

  • Excel & CSV
  • Email to lead
  • Call to lead
  • Web to lead (external web forms)
  • Manual entry
  • Mobile entry

Sales Automation

  • Custom workflows (business processes)
  • Email marketing
  • Access rights
  • Automatic lead assignment
  • Sales funnel
  • CRM reports
  • Tasks and documents
  • Calendar and scheduling

Call Center and Telemarketing

  • Incoming calls
  • Outbound calls
  • Rent local number
  • Rent toll free number
  • Use your number
  • Call recording
  • Call forwarding
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24