Contact Form Creator With CRM Integration

Bitrix24 is the world's only free contact form creator that comes with a built-in CRM. Bitrix24 features unlimited web forms that are integrated with tons of sales and marketing tools, which provides you, the user, with a seamless experience.

Choose exactly how you want your web form to be presented:

  • Embedded on your website page(s) - most common choice
  • Displayed in a pop-up window (opens only if a user clicks on the button/link) - works great for order forms
  • Displayed in a pop-up window with a time delay - although generally despised by users and search engines alike, this type of web form presentation is still used in a limited capacity
Different Types of Web Forms Offered in Bitrix24:

Contact Form
Depending on the type of information you want to collect and where you would like to place your web forms, you create a free contact form choosing from the following types of forms within the Bitrix24 form builder

Registration/signup Form
Typically used for customer service purposes or simply for providing your site visitors with a way to contact you in an organized fashion. May contain fields like name, contact details, and some optional ones.

Lead generation Form
A must-have for any website and/or online store, this is something that every user has to go through before they can purchase from you. An integral part of any registration process is creating a user account and storing the newly created user credentials for return visits.

Order Form
Although registration can also be used for capturing leads, the lead generation form takes this game to the pro level. Here, users would be typically required to enter their personal information (name, company/organization, phone/email, etc.).

Survey Form
Again, another must-have for any online store or service. This form usually features multiple steps, such as providing customer info, payment details, shipping address, etc. Additional data protection must be ensured since payment details are the type of information you do not want to mishandle.

Custom Form
Depending on the type of survey, this form may contain fill-in-the-blank, multiple-choice, or simply long-form responses (or all of the above combined). An ideal way to learn more about your customers.

Basically, anything else that you may come up with.

Free HTML contact form generator

What this means is that you can start marketing to people who contacted you right away and you'll be able to know exactly who became a paying client, what they purchased, and how much revenue they generated. You'll be able to see your conversion ratio and sales pipeline. And you'll be able to nurture cold leads who did not convert. Nobody else does this for free.

Creating a contact form in Bitrix24 is extremely easy - no knowledge of HTML or PHP is necessary - the code will be generated for you. Bitrix24 contact form creator gives you two options - embed the form on your website or host it for free at

Bitrix24 does not limit you to contact form only. You can create any form type - idea suggestion, product ordering, event registration, online payment submission, etc. The forms are fully customizable as well - templates, themes, CSS, CMS, etc.

With custom field rules and post submit actions, you can build extremely powerful forms, control information people have to fill out, and decide where to redirect your visitors, once they click 'Submit'. And did we mention that it's free?

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Free for an unlimited number of users
  • Free unlimited submissions
  • Free 5GB online storage
  • Fully customizable
  • Mobile optimized
  • Notifications
  • Embed or public Bitrix24 page
  • CRM connected
  • Cloud or self-hosted (open source code access)
  • Free iOS and Android apps
  • API and integrations

Fully Customizable Forms

  • Website form creator
  • Custom CSS
  • Mandatory fields
  • Field rules
  • Multiple field types
  • Templates and themes
  • Terms of service agreement
  • Product catalog
  • Online ordering & payments
  • Contact form for website free
  • Post submit actions (redirects)
  • Learn more

Built-in CRM

  • Create lead, contact, company, quote, or invoice
  • Auto-populate CRM from form fields
  • Email and mobile notifications
  • Assign multiple responsible users
  • Distribute forms among employees
  • CRM reports
  • Email marketing
  • Telemarketing
  • Google Analytics

Open Channels

  • Facebook
  • Telegram
  • Skype
  • Viber
  • Live chat
  • Call back form
  • Learn more

More than Forms

  • Document management
  • Tasks and projects
  • HR & Intranet
  • Sales automation
  • Email server
  • Online calendar
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24