Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
How Bitrix24 Enhances Communication and Collaboration in Remote Work Environments
16 min
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Customer Success
Effective Client Management Strategies For The Retail Industry
Welcome to the world of retail, where the competition is fierce, and customers have endless options. The unforgiven landscape of retail has made client management an essential component in helping businesses build strong customer relationships, foster loyalty, and increase sales.
9 min
Data-Driven Marketing
Marketing Automation for Solo Entrepreneurs: How to Get Started
Implementing a marketing automation strategy for solo entrepreneurs has proven effective in saving time, increasing efficiency, and growing a business. As such, this guide explores the basics of marketing automation and provides you with the tools and knowledge needed to get started. So let's dive in.
9 min
Goal-Oriented Project Management
Creating a communication plan - 7 important steps
No marketing strategy can be effective without creating a communication plan. In this article, we will go through the major steps that you should take if you want to create an effective, foolproof, and impactful communication plan.
10 min
Customer Success
16 Helpdesk Software Solutions to Build a Long-Lasting Relationship With Your Customers
As your business grows, having an appreciation for and understanding of the benefits of getting a helpdesk software will take your business to the next level. Here are the best helpdesk software solutions to consider.
12 min
Master AI through these 10 prompts
Enter your email to download a comprehensive list of the most essential AI prompts.
Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
From Tech Debt to Holiday Cheer: The B2B Guide to a Cloud-Optimized Tech Stack
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
