Learn about the latest innovations and tried-and-true techniques to help your business grow.
21 min
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Let's explore how CRM automation can help businesses streamline their processes, the benefits of using CRM automation, and how to implement it effectively to drive growth and success. But first, what is CRM automation?
10 min
CRMs are customer engagement platforms for restaurants — a database that gives you a deeper understanding of who your guests are, what their preferences are, and multiple channels of communication to attract them to your business. Read on to discover our seven benefits of CRM in restaurants.
10 min
All business decisions that entrepreneurs and managers make should be backed up by data. Strategic thinking should be based on facts and numbers. Your company's CRM can serve as a valuable source of actionable insights. In this article, we'll try to explain which kind of CRM data you might want to rely on and how to make the most of it.
7 min
Bitrix24 is a powerful tool with extensive functionality. Yet it might lack some features that third-party software has. Or, your team members might simply get used to other apps. In this case, you can integrate third-party solutions to the CRM of Bitrix24.
13 min
If you're working in the real estate business, you might want to rely on a CRM to manage your workflows. In this article, we'll explain to you what a real estate CRM is and how you can benefit from it. Plus, we'll recommend to you top-notch software that you can try for free and that should perfectly meet your needs.
12 min
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Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
This new report uncovers the 2026 technology priorities shaping business performance, from eliminating technical debt to adopting AI-native systems, Intelligent Automation, and Autonomous Agents. Discover the strategic roadmap leaders need to accelerate growth in the AI era.
13 min
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.
