Free AI Assistant

Free CRM software for your business

Sell more. Sell better. Sell faster with Bitrix24 a single platform to cover all your needs.

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CRM

Tasks and projects

Collaboration

Sites and Stores

HR and automation

CoPilot

See why customers love Bitrix24

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CRM that's packed with sales, marketing, and analytics tools

Bitrix24 CRM has everything you need to acquire leads, turn them into deals, receive payments, manage inventory, e-sign documents, run marketing campaigns, increase customer engagement, grow customer retention, track sales metrics, and more.

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Serious automation capabilities

Set up automated client notifications via SMS or email, use our customizable triggers to automatically move leads/deals down the sales pipeline, configure automated notifications to your sales reps based on the lead/deal status.

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Free AI-powered sales assistant CoPilot

Use our free AI-powered assistant CoPilot to create compelling marketing texts, generate new ideas, and transcribe phone calls in your CRM, autocompleting the fields in the respective lead or deal. The AI scoring tool will help you with sales forecasting.

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Omnichannel communication

No matter how a client contacts you (web form, email, live chat, social media, messenger, telephony), their message will be processed in the Contact Center and automatically turned into a lead in your CRM. From there, you can either continue the conversation or create a deal.

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More than just CRM

In addition to purely sales and marketing tools, Bitrix24 features everything your team needs to collaborate and communicate efficiently: chat, video calls and conferencing, file storage, calendar, online documents, mobile sales app, tasks, work time tracking, and more.

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Integrations

Bitrix24 comes with several dozen integrations available in Bitrix24 Market. You can also create your own apps using our REST API.

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EXPLORE BITRIX24 CRM

Here are the numerous components and tools that make up our CRM. Cross-integrated and interlinked, they all work as a part of a single ecosystem.

Sales management

A full set of sales management tools for your business, including leads, deals, contacts, pipelines, and more.

Sales enablement

Everything you need to power up your sales is here: estimates, invoices, payments, product catalog, inventory management, e-signature, and more.

AI-powered sales

Create original ideas for a special offer, write compelling copy for a promotional email, transcribe a phone call with a client, and more.

Marketing

Reach your clients in a way that's convenient to them: email, SMS, phone, social media, landing pages, and more.

Mobile CRM

Manage your sales, clients, and team from your smartphone using the Bitrix24 mobile app.

Contact Center

A versatile omnichannel contact center solution, featuring web forms, widgets, live chat, integrations with WhatsApp, Instagram, telephony, email, and more.

Analytics & reports

Get comprehensive analytics and reports tools for your business, including sales funnels, employee performance, BI reports, and more.

Sales team collaboration

Elevate your sales team communication with chat, online meetings, tasks, calendar, file storage, online documents, and more.

Automation & integrations

A full set of sales automation tools for your business, including customizable rules and triggers, workflow automation, automated funnels, third-party integrations, and more.

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BROWSE BY TOOL

Leads

Deals

Estimates

Invoices

Payments

Product catalog

E-signature

Inventory management

CRM store

Email marketing

Landing pages

SMS

Ads on Google & social media

CRM forms

Social media integrations

Webmail

Telephony

Website widget

Workflow automation

BI reports & data analysis

Sales automation

AI assistant in CRM

Video calls

Calendar

Tasks

File storage

API & CRM integrations

Access permissions

Booking

FAQ

Who uses CRM software?

CRM software is used by businesses of all sizes—from small startups to large enterprises—across industries like sales, marketing, real estate, finance, customer service, and more. Sales teams, marketers, support agents, and business owners rely on CRM systems to organize contacts, track interactions, automate workflows, and improve customer relationships.

What integrations are available with Bitrix24 CRM?

Bitrix24 integrates with popular email services (Gmail, Outlook), telephony providers, messengers (WhatsApp, Facebook Messenger), e-commerce platforms, and many third-party apps via REST API and Zapier. You can synchronize calendars, contacts, and automate data flows across tools.

Can I migrate my data from another CRM to Bitrix24?

Bitrix24 supports easy data import from CSV, Excel, and popular CRM systems. Step-by-step migration tools and support are available for smooth onboarding.

What should I look for when choosing a CRM system?

When selecting a CRM, focus on ease of use, available integrations, automation features, security, and scalability. Make sure it fits your workflow and offers strong support and onboarding options as your business grows.

Is Bitrix24 free?

Yes, Bitrix24 offers a free plan with core CRM features like contact management and deal tracking, making it ideal for startups and small teams. Paid plans unlock advanced tools and more users.

What is CRM software?

CRM software is a digital tool that helps businesses manage relationships with customers and leads. It centralizes all communications, sales data, and customer information, making it easier to nurture relationships, improve sales, and deliver better service.

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