Free chat box for website

Bitrix24 provides free and unlimited 24/7 chat box for website solution. It comes with powerful and simple website builder, website widget, CRM forms, CRM, contact center and tools for internal team collaboration.

Bitrix24 chat box is suitable for any CMS-based website. If you have a website built with Shopify, Joomla, WordPress, Drupal, Blogger, BigCommerce or other CMS service, we are compatible! If you don’t have a website yet or in need to build another one, Bitrix24 provides free hosting, unlimited landing and web pages, smart templates and a neat library of materials. No coding needed, templates are flexible and highly customizable.

Our chat box for website is something special among other options. Indeed, everybody can say that, but we can also prove it. 

First of all, Bitrix24 chat box is free. No hidden costs, no memberships or whatever. As you register it, you have access to chat box and can connect it to your website. There are also website widget and any types of web forms that you can use for free.

Secondly, our chat box for website is unlimited in every way. Session time is 24/7, as long as you can manage. And there are no restrictions on the number of users. Seriously, no matter how many people you have in your team, bring them in, they are welcome. Bitrix24 free plan (and chat box there) can handle as many account users, as you have.

Thirdly, Bitrix24 gives you more than chat box for websites and websites. There is a free in-built contact center and contact management system. Like, you get a client, our system remembers and stores them. Chat box is just the beginning of your potential communication channels. Our contact center can do quite a lot, from basic emails to instant messengers, social media integrations and so on. 

Fourthly, Bitrix24 is a proper CRM solution. All your interactions with clients go to CRM and are stored there. Every customer or company get a CRM entity card with a timeline of interactions. You see where they text/call/message you, you answer from one place. Isn’t it great? If they come back, you don’t need to fill in their details again, CRM has it. Matching algorithms will take care of duplicates in your data automatically.

Well, in fact, contact management, is the basics. Bitrix24 CRM has a sales funnel, product catalog, online store, tools for marketing, free quoting, invoicing, online payment integrations. Full spectrum for your business, you know?

The best part? It is free. No kidding, Bitrix24 does freemium policy. That means, that all key features are free and unlimited forever. So… enjoy your free plan forever and discover premium tools with a 15-day trial. Register to find all 30+ features for your business and your team.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited agents free
  • Unlimited records free
  • 5GB online storage free
  • Live chat
  • Customisable web forms
  • Callback forms
  • Website widget
  • Any CMS compatible
  • Device friendly
  • Cloud or on-premise (open source code access)
  • Free mobile apps for iOS and Android
  • Free integrations (RestAPI)

Free customizable unlimited chat box

  • Easily embeddable (embed code)
  • Customizable widget design and layout
  • Adaptive design (mobile friendly)
  • Working time preferences
  • Configurable welcome messages
  • Entire website or selected pages
  • Hosted live chat if you don't have a website
  • Virtual assistants (bots)
  • Microsoft Bot Framework
  • Learn more

Register free



Smart routing

  • Queue rules
  • Client verification in CRM database
  • Working time preferences
  • Conversation transfer
  • Canned responses
  • Whisper mode
  • Quality assessment
  • Agent ratings
  • Response time KPI
  • Greeting message
  • Designated agents
  • Unanswered inquiries rules
  • Learn more

Register free

Fully-featured contact center

  • Email
  • Phone calls
  • Web forms
  • Callbacks
  • Social networks
  • Instant messengers
  • Sales automation
  • Video conferencing
  • Helpdesk & Tickets
  • And much more

Register free

Free and unlimited CRM module

  • Unlimited records
  • Customizable and adaptive structure
  • Product catalog
  • Quotes and invoices
  • CRM reports (sales, leads, agents)
  • Email marketing
  • Contact center integration
  • Custom fields (free and unlimited)
  • Web to CRM
  • Learn more

Register free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24