Definition of on premise CRM


Meaning of the term on premise CRM software

The term 'on premise CRM' refers to hosting CRM software on the company's own server. The opposite term is 'cloud CRM' or 'on demand CRM'. There is a number of reasons why many companies opt for self hosted CRM, rather than going with the cloud.

First, on premise CRM usually comes with open source code access, meaning it can be customized in a way cloud CRM can not. Second, self hosting gives companies full control over their data. Finally, total cost of ownership for on premise CRM is frequently significantly cheaper than monthly cloud plans.

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