In this article, we’ll break down how the landscape of CX KPIs is changing, what new metrics are emerging, and how your organization can prepare for this reframing to stay competitive in 2025 and beyond.

18 min

Small Business Growth

Community-Led Growth: What SMBs Can Learn from Enterprise

This article examines how SMBs can implement community-led growth principles, exploring real-world success stories and providing actionable steps to build thriving customer communities that drive business results.

20 min

Sales & revenue growth

How Indian Businesses Can Turn WhatsApp Chats Into Sales

In the following article, you’ll see why WhatsApp is so central to Indian business communication, what’s holding companies back, and how you can bridge the gap using Bitrix24.

10 min

Data-Driven Marketing

How to Manage Leads in India’s Multi-Channel Market (Without Missing a Beat)

In this article, we’ll walk through how businesses in India—from local retailers to fast-growing startups—can manage leads more effectively using CRM tools like Bitrix24.

11 min

Small Business Growth

India's Growth Engines 2025: Capitalizing on Opportunities in Tech, Renewables & Healthcare

Explore India’s top growth opportunities in 2025 and how smart teams use Bitrix24 to scale faster with better tools, workflows, and collaboration.

11 min

Find the Perfect Tool

Beyond Google: Exploring Cost-Effective Workspace & Collaboration Suites for Indian Businesses

Discover which collaboration suites truly support India’s fast-growing businesses — with side-by-side comparisons of Bitrix24, Zoho, Microsoft 365, and Colab based on pricing, scalability, mobile access, and data control.

11 min

Team & HR Growth

AI-Powered Hiring: Cut Time-to-Hire and Compete for U.S. Talent

This article will cover, how with the right tools, you can source smarter, screen faster, and create smoother candidate journeys — all while freeing your team to focus on the people, not the paperwork.

11 min

Customer Success

Sell Smarter Across Every Channel with Centralized Customer Data

We’ll walk through how Bitrix24 helps you connect the dots across channels, personalize outreach, and align your team around what actually moves the needle: meaningful conversations; not more tools.

11 min

Customer Success

Enhancing Field Team Coordination for Service Businesses with Bitrix24

Tired of miscommunication and delays in the field? Learn how Bitrix24 improves team coordination, scheduling, and customer service in one unified platform.

10 min

Effective Team Communication

Mastering Effective Team Collaboration in Today's Multigenerational Workforce

See how Bitrix24’s adaptable platform supports diverse communication styles and work preferences, making collaboration seamless across generations.

12 min

Free. Unlimited. Online.

Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.

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