Base CRM alternative

Using Bitrix24 as free Base CRM alternative

Base CRM is a cloud enterprise CRM vendor founded in 2009. Base CRM comes with great user interface design, but is priced very aggressively - the starter plan that doesn't have CRM essentials, like access rights management, document repository or task automation costs $25/user/mo, and Base CRM top plan is a whopping $145/user/mo. Another big disadvantage is that Base CRM offers a free plan only with basic sales communication tools, it doesn't have a self-hosted option, meaning you can't 'own' Base CRM and will have to pay forever, if you want to use it. If you are looking for a free Base CRM alternative that has pretty much EVERY feature currently available in Base CRM, except geolocation, and is available both in cloud and on-premise, Bitrix24 makes a great choice.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

BaseCRM Pros

  • Excellent design
  • Easy to use
  • Enterprise ready
  • Lots of integrations
  • Windows Phone app

BaseCRM Cons

  • Pricey
  • No free plan
  • No source code
  • No on-premise option

Bitrix24 Advantages

  • Free for 12 users
  • Built-in telephony
  • Great doc management
  • Sales team collab tools
  • Self-hosted option

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