Free Zendesk Sell Alternative

Get your team motivated and sell more with all in one sales and marketing solution from Bitrix24. Modern and easy to use crm and customer contact center.

What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15,000,000 users

Bitrix24 as an Alternative to Zendesk Sell

Zendesk Sell, formerly Base CRM, is a web- and mobile-based CRM application, which helps sales professionals stay organized and carry out tasks such as:
  • Getting in touch with clients via email, text messaging and calls.
  • Staying focused on the most profitable deals and high-value leads.
  • Building and managing pipelines.
  • Keeping track of loyal customers, prospects, and how they interact with your company.
  • Turning data into detailed reports to gain insights into your company's marketing performance.
Although the software providers claim to offer an impressive range of essential features to boost sales, they fall short in delivering these tools at a reasonable price compared to Bitrix24.

Bitrix24, comes out on top when it comes to the variety of CRM features available for free. It is worth noting that if you opt for Zendesk Sell, you can choose out of several paid plans and have a 14-day free trial, but there is no free, ongoing package.

With that being said, Bitrix24 is perfect for companies on a budget that hunt for an affordable software solution with a long list of essential CRM tools. Speaking of its free features, Bitrix24 allows you to create and manage contacts and deals; customize the perfect catalog to showcase your products and services; keep track of different stages of interaction between your company and customers; track your team's performance on each project, and more.

Zendesk Sell pricing starts at $19 per month. But you will only be able to use a small number of essential functions that can hardly cover all the needs of an ambitious startup.

A team of up to three members can enjoy 2GB of document storage space and run marketing campaigns via email, SMS and calls. More advanced plans have a lot more to offer. Yet, Zendesk Sell is way more expensive than basic, paid packages offered by Bitrix24. What is even more frustrating is that you will have to pay for add-ons to get access to more functions.

Zendesk Sell Review

For those looking for a simple CRM software that doesn't have a steep learning curve and allows you to be productive right from the start, Zendesk Sell is probably the way to go.

It positions itself as a platform designed to improve your company's relationships with customers and generate a large number of new leads, which will increase your annual revenue. These objectives can be achieved with the help of these core features:

  • A detailed call log displays all the information regarding the number of calls per user, average call duration, and more.
  • Tools for data visualization display all the information regarding the number of leads successfully turned into sales, as wells as the outcomes of mass email and SMS marketing campaigns.
  • Tools for building and managing leads and contacts.


Zendesk Sell


Free Plan

Free AI Assistant

IM/Group Chat

External Users



Social Network


Group Tasks


File Sync

Lead Management





Time Management

Email Server


Server Edition

Email Marketing 

Mobile App



Please note that the information may have changed since the publication.
For current prices and features please visit Bitrix24 pricing page.

Zendesk Sell Pros

  • Easy to use
  • Powerful visualization tools
  • Feature-rich crm

Zendesk Sell Cons

  • No Free plan
  • Expensive top plan
  • No self-hosted version
  • No desktop app
  • Limited team management
  • No project management
  • Limited ecommerce options

Bitrix24 Advantages

  • Free plan
  • Cloud and on premise
  • Advanced team and project management
  • Advanced ecommerce
  • Invoicing

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Bitrix24 is the perfect solution

Bitrix24 gives teams everything they need to plan, organize, and collaborate on work—all in one place.

Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at)

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