Utilize every social media platform or messenger (Facebook, Instagram, WhatsApp, etc.) to generate leads, process orders, and accept payments from your customers. All from a single dashboard inside your Bitrix24.
Sell directly through social media and messengers
Connect local payment systems and accept payments online
Create quick links to FAQ pages about your business and send them to clients
Allow your clients to book an appointment or make a reservation through webforms
People these days rely heavily on social media and messengers in almost every aspect of their lives – including shopping. If you have a profile on Instagram or Facebook, why not use them for direct sales? Everything you need to do it is already here in the Bitrix24 CRM sales software.
Connect your social media profiles to receive/reply to messages from your clients directly from Bitrix24 using our messenger
Create an online store based on one of our templates, set up CRM forms, and start generating leads and receiving orders
Connect payment systems of your choice to accept payments and process orders inside Bitrix24
A client writes you a message on Facebook, Instagram, WhatsApp, etc.
The message pops up in your Contact Center. From there, you can continue the conversation via Bitrix24 messenger
If the client doesn’t order from you this time, they can be added to your CRM as a lead
If the client wishes to order, choose the item from the catalog, generate the payment link, and send it to the client
Once the order is paid, a delivery can be organized if needed
Create information pages with pre-made replies to the most frequently asked questions from your clients (Where to find you? How to pick up my order?, etc.). Anytime a potential client asks you a question like this in the chat, you can just send them a quick link with all the information they need.
Create an online calendar in Bitrix24 where your clients can schedule an appointment or make a reservation all by themselves. It works like this: you send a potential client a link to the calendar in chat, they pick the available date and time slot, and that’s it: you’ve got yourself a customer!
Bitrix24 offers you a quick and easy way to sell your products or services right from a chat. To send a payment link to the client, just pick the product from your catalog, set the quantity/price/discount, and hit “Send”. You can track the payment status right from Bitrix24.
Provide client support and sales advice to your clients from messengers and social media
Create appointments for your clients and sign them up for available time slots
Create fillable CRM forms with our builder and turn any submitted online CRM form into a lead or deal
Do sales tracking and manage your sales funnel using our CRM Analytics
Place a chatbox or a livechat widget on your website to provide instant support and customer service to your visitors.
Use our intuitive, block-based website builder to create beautiful landing pages or online stores.