Bitrix24 is a virtual phone system created specifically for small businesses that works in 43 different countries
, including the USA, Canada, UK and Australia. You can rent local ($4/mo), toll-free ($6/mo) and international phone numbers ($11/mo) or connect it to your own PBX (office or virtual) in order to use your existing phone number(s).
The range of features available to you is identical to what a regular office phone system gives you – caller ID recognition, redirecting, employee extensions, call queues (aka call management or call cascading), intelligent call routing, canned responses, voice mail, call transfers, greetings, holding, call forwarding, call to all available agents (simultaneous call distribution), call recording (including recording warning message), call analytics and so on.
Unlike other virtual phone systems, Bitrix24 comes with a free CRM in the kit. This means that calls from existing clients are automatically routed to managers assigned to that customer and that deal. The manager can easily see a history of interaction with a particular client or a prospect. New sales managers can listen to past recordings in order to familiarize themselves with existing clients. Future calls can easily be scheduled in the Bitrix24 calendar. With all these features, no wonder Bitrix24 is a virtual phone system for small business #1.
Register now or check out videos
and CRM manual
for a quick start or contact Bitrix24 partner
near you for a demo.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.