Open Source CRM With Enhanced Security Configuration

Ranked best open source CRM software, Bitrix24 on premise edition provides you with a full access to the source code allowing to scale and customize it as you wish. Get your own private cloud suite under control. Desktop and mobile apps available.

As you know, Bitrix24 currently ranks as the most popular free CRM system by number of users in the entire world. Over 12 million businesses started using our free CRM after it was launched in 2012. What you may not know that the original version of Bitrix24 was launched in 2008 as on-premise solution.

People search for open source CRM systems for three distinctly different reasons. First, they want a free CRM. If that’s your case, you are probably better off using free unlimited cloud Bitrix24 edition, because it has unlimited records and we’ll host the data free for you. This is actually cheaper than using an open source CRM, because you don’t need to pay for servers or hosting. 

The second reason people go for open source CRM is that they need source code access for customization. If that’s your case, the free cloud Bitrix24 WILL NOT work and you need to try open source Bitrix24 in order to see if it meets your criteria.

The third reason people search for open source CRM software is because they want to MAKE MONEY by reselling as a customized CRM. If that’s your case, you need to learn about Bitrix24 partner program, because after you become a Bitrix24 reseller, we can send you leads for CRM implementation services. (Bitrix24 is strict with software development and all CRM implementation and customization services are provided by our partners).

Bitrix24 is frequently ranked as the best open source CRM software, because all three scenarios are covered. This is not always the case for other open source CRM systems and their community editions, as SugarCRM, vTiger, SuiteCRM and others. To see if our free CRM will work for you, get your free cloud account now. If you already have a server available, open source edition deployment takes about two hours and can be done by your local Bitrix24 partner.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Unlimited users free
  • 5GB free online storage
  • Unlimited CRM records
  • Unlimited email marketing
  • Unlimited tasks & projects
  • Free call center
  • Cloud or self hosted (open source code access)
  • Mobile CRM
  • API and marketplace


Free Fully Featured CRM

  • Unlimited records
  • Full sales cycle
  • CRM activity stream
  • CRM reports (sales, leads, agents)
  • Custom web forms (web to CRM, free)
  • Unlimited products in catalog
  • iOS and Android app


Quotes and Invoices

  • Unlimited quotes and invoices
  • Add logo
  • Add items
  • Taxes
  • Multiple currencies
  • Payment information
  • Print, Email, PDF


Email Marketing

  • Free
  • Unlimited
  • Templates
  • Email to lead creation
  • Send and receive emails inside CRM
  • MailChimp integration
  • Email server


Sales Automation


Calls and Telemarketing

  • Call to/from CRM
  • Phone call recording
  • Rent local, toll-free, international numbers
  • Call forwarding
  • Call transferring
  • Voicemail/On hold/Greeting recordings


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
15,000,000+ organizations have chosen Bitrix24