If your company needs a CRM integrated with FreePBX, you’ve already found the right one. Meet Bitrix24. Bitrix24 is a cloud CRM with a built-in telephony option as well as a number of integrations with all popular telephony providers (Free PBX, Asterisk, 3CX, RingCentral, Zadarma, Twilio, Plivo, Zoiper).
A FreePBX module is available in Bitrix24 Asterisk integration and is used to exchange data with Bitrix24 via REST API. For more information on how to install and configure a FreePBX module in Bitrix24 please see this page.
Once Bitrix24 CRM and FreePBX connection is completed, you can handle inbound and outbound calls inside Bitrix24 CRM, where all customer data and the history of all interactions with customers is logged, stored and accessed by sales agents and departments with access rights. Among other great options inside Bitrix24 CRM are call queuing, routing and transferring, call list imports in Excel or CSV, call recording, lead and task creation for missed calls and many more.
On top of that, Bitrix24 is available both in cloud and on-premise as a self-hosted edition with open source code access is case you need to configure Bitrix24 to match specific requirements. Bitrix24 CRM and FreePBX integration works in both Bitrix24 editions. Bitrix24 can be accessed in browsers or via apps on iPhone, Android, PC or Mac.
Over 10 million teams all over the world have already made their choice. Register your Bitrix24 account today and start growing your business.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.