Cloud Enterprise Resource Planning Software With CRM Integration

Powerful and modern cloud CRM software that offers more than 35 tools for various sales operations inside and outside the company. Intuitive, customizable and scalable to any business size. Full sales cycle management and agents performance tracking.

Bitrix24 is free Enterprise Resource Planning software with integrated CRM. It is available in cloud (free) or on-premise (paid) with open source code access. Bitrix24 gives any company an opportunity to manage its activities with 360 degrees overview, as there are more than 35 instruments that can help in all major issues that companies face. It is particularly perfect for sales-oriented organizations, as our CRM module is extremely powerful and comes with a number of sales features, including full sales cycle management, embedded email marketing, telephony and the rest of Contact Center integrations.

Bitrix24 CRM system has a range of free features, such as unlimited quotes and invoices, and offers an automatically filling unlimited client base. It tracks every message from an unknown source and creates a lead that can be explored later into contacts, companies and deals. The service also allows to import and export existing database from several sources and use it.

Contact Center in our ERP software is equipped with integrations of website, product catalog, email, telephony, social network messengers and several more. All of these channels, of course, are linked with CRM, which allows you to top up your unlimited client base from various sources. It also allows automated replies, recordings, history of interactions and convenient forwarding.

Our ERP software with CRM integration also has tools for collaborations, HR, task and time management. Therefore, working on your tasks and managing your work will become easier and more effective with Bitrix24.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Unlimited free users
  • Free CRM
  • Free ERP
  • Free Email Marketing
  • Free Telemarketing
  • Free Sales Portal
  • Cloud or self hosted
  • API and marketplace


Classic ERP


Built-in CRM

  • Unlimited Leads/Contacts/Companies/Deals
  • Custom fields
  • Flexible access rights
  • Product catalog
  • Unlimited Quotes and Invoices
  • CRM activity stream
  • Dashboards/Sales funnel
  • Learn more


Marketing ERP/CRM

  • Email marketing
  • Telemarketing
  • Contact center
  • Web to lead
  • Email to lead
  • Helpdesk (self hosted only)
  • MailChimp
  • Mailigen


Sales team management

  • Automatic lead distribution
  • Rule based lead distribution
  • Agent reports
  • Sales team engagement
  • Video conferencing
  • Absence management
  • Business process automation
  • Knowledge management
  • Learn more




For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24