Free CRM Tools To Attract More Customers

Increase your business performance and boost revenue of your sales with Bitrix24 unlimited CRM system. Lead generation and nurturing, sales automation, omni-channel marketing, sales performance tracking and analytics, recurring sales, and more CRM tools to help you grow.

Best Free CRM Tools

The Bitrix24 database can store an unlimited number of records. You can easily upload your product catalog, quotes and invoices there. Plus, you can keep detailed information on each of your customers in the system.

Plenty of in-built analytical tools. Generate insightful reports and offer solutions that will improve your sales strategy. Use ready-made report templates or create custom ones. If the system detects that you have not interacted with a certain client for too long, it will remind you about it. This will help you prevent client churn and increase your customer loyalty.

When team members need to call a client or prepare an email for mass mailing, they will be able to do it right through the Bitrix24 dashboard. Besides, they will be able to communicate among themselves within this system, using voice calls, text messages and video conferencing opportunities.

Bitrix24 allows you to plan your sales activities in a shared calendar and customize access rights to it. You will be able to set goals for your staff and measure their efficiency by analyzing their KPIs. The system offers excellent opportunities for project and product management. It will facilitate your document circulation and carry out diverse tasks that are related to HR. If you want to build a site, you will be able to do it without any programming skills and you will receive free hosting.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic Features

  • Unlimited users free
  • Unlimited records
  • Free 5GB online storage
  • Email marketing
  • In-built contact center
  • Free customizable fields
  • Quotes & invoices
  • Free call center
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)

Unlimited CRM

  • Leads/Contacts/Companies/Deals
  • Unlimited client base size
  • Import & Export
  • Quotes and Invoices
  • Product Catalog
  • Currencies and taxes
  • CRM Scheduling and event planning
  • Learn more


Powerful Analytics

  • Custom reports
  • Dashboards
  • Sales pipeline
  • Sales funnel
  • Expected sales
  • Agent activity reports
  • Unpaid invoices
  • Lead sources (marketing channels)


Fully Customizable

  • Custom fields
  • Sales automation
  • Custom forms
  • Flexible access right settings
  • Web to CRM
  • Email to CRM
  • Call to CRM
  • Contact center to CRM
  • Learn more


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24