Knowledge management software

Bitrix24 provides you with IT knowledge management tools that allow you to store all your corporate knowledge and wisdom in a single place, easily accessible by every member of your team from any device or platform.

Free knowledge base tools

If you are looking for knowledge management system software with open source, look no further than Bitrix24. Bitrix24 is an online workspace that allows your team to collaborate efficiently and achieve goals together.


People come and go, but knowledge must stay inside your company. But why only knowledge? You can use Bitrix24 Knowledge Base to store work instructions, checklists, or manuals. Onboard and train new employees by allowing them to search for the most common questions in your knowledge base.

The beauty of the Bitrix24 Knowledge Base is in its simplicity and template-based approach. You can create as much content as you need and organize it in the most intuitive way - just pick a template and start filling it up with articles, images, videos, or other types of content. Edit on the go and see the changes apply instantly.

You can have a knowledge base for both the whole company or a separate department/workgroup, with fully customizable access rights and edit permissions.

The integration with the Mind Map app allows you to visualize team or personal objectives and create easy-to-follow visual schemes.

Finally, there’s the ability to create a knowledge base and share it with your partners or contractors. They can access the shared content without having to enter your Bitrix24 portal since the page will be stored on the .bitrix24.wiki domain.


* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Company knowledge base tools

  • Workgroup/project knowledge bases

  • Mind Maps

  • Wiki

  • Polls and discussions

  • Bitrix24.Drive (5 GB storage free)

  • Access permissions

  • Mobile, desktop, and any browser access

  • Communication tools: chats, groups, calls, videoconferencing, email



Knowledge bases

  • Template-based editing

  • Configurable access permissions (creation, editing, viewing, publishing)

  • Standard and nested menus

  • Delete knowledge bases that are no longer needed

  • Import knowledge bases



Mind maps

  • Visual schemes

  • Private and team access

  • Create a mind map on your own

  • Use ready-made templates for mapping

  • Import and export mind maps

  • All regular mind map features

  • Extended features like assigning users, creation of tasks or events


Online Storage

  • Online documents & file sharing

  • Collaborative real-time editing

  • 5GB online storage for free

  • Separate drive for company/department/employee

  • Access rights permissions

  • Cross-device files syncing and access (PC/Mac/iOS/Android)

  • Password restricted sharing

  • Temporary access (time-restricted)

Social knowledge sharing

  • Searchable private/group chats

  • Audio and video calls or conferencing

  • Online video recording

  • Employee directory and profiles

  • Company structure

  • Customizable employee profiles

  • Contact information (phone, e-mail, social profiles)

  • Customized relevant news feed

  • Social network intranet

  • Learn more

Collaboration tools

  • Private/project groups

  • Personal or group chats

  • Calls and videoconferencing

  • Employee engagement with emoji, likes, and rewards

  • Mandatory posts

  • “Viewed” mark with an option to see who saw the post

  • Company pulse and activities statistics

  • Calendars and scheduling

  • Tasks

  • Learn more


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
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