Free Account Management Software

Looking for open-source account management software that goes beyond simple CRM? Look no further than Bitrix24! It is a full-featured online collaboration, communication, sales, and marketing suite featuring over 35 account management tools on board.

Bitrix24 brings all your customer communication channels into a single dashboard. Thanks to the integration with CRM, you can easily track all your customer interactions and collect actionable marketing data.

Instead of having to switch between different customer communication channels, you get a single hub where you can easily monitor customer activity, reply to messages and comments, analyze data and collect stats.

Place our live chat widget on your website to provide instant support and customer service to your visitors. All the dialogues are saved in your CRM and, if it’s a returning customer, the system will recognize them. Every conversation can be rated by a customer and/or your team supervisor.

Create a custom set of rules to manage, route, and distribute customer chats among your team members for smart routing and conversation transfers. 

Bitrix24 comes with a telephony module that features call tracking, routing, forwarding, screening, transcription, recording, and so much more. Calls can be recorded and added to deals in CRM. Incoming calls are forwarded to a sales rep responsible for a particular lead. You can run an automatic dialer, install a callback widget on your website, send callback requests, use voice broadcasts and SMS.

Ready to start? Create your free Bitrix24 account now to join over 9 million companies worldwide that use Bitrix24 as their top-choice account management software

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited free users
  • 5 GB in file storage
  • Simple to adapt and use
  • 30 seconds to create in the cloud
  • 2 hours to install for the self-hosted version
  • Social network structure
  • CRM and Contact Center 
  • Website templates
  • Collaboration and communication facilities
  • Company organization
  • Mobile apps for iOS/Android
  • API and source code available

Client management

  • CRM
  • Unlimited leads, deals, contacts, companies
  • Quotes & Invoices
  • flexible and customizable
  • Service-friendly
  • Product catalog
  • Online store
  • Online payments integration
  • Email marketing
  • Virtual call center
  • Sales automation
  • More

Project management

  • Todo lists
  • Gantt chart
  • Kanban boards
  • Calendars and scheduling
  • Unlimited subtasks
  • Task sequences, task dependencies
  • Workload planning & management
  • Checklists
  • Task reports
  • More

Communications

  • Social network structure
  • User profiles
  • Newsfeed
  • Private, group and public chats
  • Call and wide conferencing
  • Mobile messenger
  • Online telephony
  • Email server
  • More

Workforce management

  • Clock in & Clock out
  • Work reports
  • Company directory
  • Absence calendar
  • Leave requests
  • Shared calendars
  • Document management
  • Document approval
  • Knowledge base
  • HRMS
  • More
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
10,000,000+ organizations have chosen Bitrix24