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CRM
CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Version history

AI интеграция
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Version 25.50.0
Date update : April 2, 2025
  • Добавлен новый провайдер AI для сценария CRM.
Version 25.0.0
Date update : February 14, 2025
  • Добавлена поддержка json schema.
Version 24.1200.0
Date update : December 10, 2024
  • Добавлен миничат аи.
  • Добавлен картиночный копилот для коробки.
Version 24.1100.150
Date update : January 27, 2025
  • Исправлены ошибки при отправке промпта.
Version 24.1100.0
Date update : November 26, 2024
  • Добавлена возможность скрывать персональные данные при работе с внешними провайдерами.
Version 24.1000.0
Date update : November 20, 2024
  • Реализована библиотека ролей.
Version 24.900.0
Date update : October 6, 2024
  • Для регионов RU, BY добавлена поддержка BitrixAudio.
  • Улучшения в работе AI-движков.
  • Теперь рекомендованные для разных сценариев AI-провайдеры будут помечаться в настройках.
Version 24.800.100
Date update : November 2, 2024
  • Для РФ и Беларуси добавлена возможность использования новой модели "BitrixAI 4x".
Version 24.800.50
Date update : November 6, 2024
  • Улучшена работа модуля AI.
Version 24.800.0
Date update : July 22, 2024
  • Теперь доступна возможность добавлять роли в избранное.
  • Добавлена поддержка генерации картинок с помощью openAI Dalle.
  • Стили для картиночных моделей теперь обновляются с облачного сервера.
  • Добавлена возможность передавать пользовательские маркеры вместе с запросом.
  • Реализована возможность добавить роли в избранное, используя окно выбора роли.
  • Исправлены ошибки в работе копилота.
  • Добавлено ограничение ролей и промптов.
  • Реализована библиотека промптов.
  • Добавлен агент PropertiesSync, который будет вытягивать модели, которые используются на aiproxy.
  • Оптимизация системы обновления промтов.
  • Добавлена возможность запускать запросы копилота на агентах.
  • Оптимизация процесса сбора параметров для запросов к копилоту.
Version 24.750.0
Date update : September 10, 2024
  • Добавление переводов
Version 24.700.100
Date update : August 27, 2024
  • Исправление для корректной работы PostgreSQL с ai.
Version 24.700.0
Date update : June 21, 2024
  • Добавлена возможность использовать облачные сервера Битрикс24 для работы с AI.
  • Добавлен API для добавления ролей AI в избранное пользователя.
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