What is upselling?

The term upselling designates a sales technique when you induce a customer to buy an upgraded or premium version of your product.
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How to do upselling?

Upselling is one of the most efficient techniques to increase an average spend per customer. Some of the most common upselling examples are "Supersize" portions in fast food restaurants, plans with premium customer support or added value offers (hotel rooms with a sea view).
Upselling is often used with cross selling, when you sell an item in a bunch with a complementary product, for example a non-stick frying pan and a turner or a camera with a memory card.

Upselling in Bitrix24

If you are looking for a simple and powerful tool to help you with upselling, consider Bitrix24 CRM. With over 35 sales and marketing tools on board, Bitrix24 is a perfect choice for any business.




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