Definition of on demand CRM


Meaning of the term on demand CRM

The term 'on demand CRM' refers to offering customer relationship management solution in cloud or in private cloud, without the necessity to deploy, administer and host software on the company's server.

The two biggest on demand CRM advantages are low cost (some on demand CRM solutions are available for free) and the speed of deployment - literally under a minute. The disadvantages include limited customization options and inability to host customer data on own server.

When selecting CRM software, it's important to select vendors that offer both on demand and on premise options, because more and more countries, especially in the European Union, pass regulations requiring personal data to be hosted inside their countries, while most cloud CRMs host data in the United States.

If you are looking for free on demand CRM and low cost on premise CRM with over 20 sales and marketing tools, consider Bitrix24 CRM.
12,000,000+ organizations have chosen Bitrix24