How does email tracking work?
The most basic form of email tracking shows whether a recipient has opened an email or not. Some software also tracks which individual URLs inside the email were clicked. Please note that a number of CRM systems use the term 'email tracker' for synchronizing personal email accounts with CRM for the purposes of business correspondence tracking.
If you are looking for simple and powerful CRM software with email tracking capabilities, consider Bitrix24. With over 35 sales and email marketing tools on board, Bitrix24 is a perfect choice for you.