The Top 11 Team Communication Tools in 2021

12 min read
Bitrix24 Team
September 28, 2021
Last updated: November 26, 2021
The Top 11 Team Communication Tools in 2021

Top-quality output, high productivity and seamless collaboration – these are some of the dream ingredients for the success of every team manager and very few things can help anyone achieve these better than effective communication. Loss of communication can not only be costly but also detrimental to your company's reputation, your customers' security, and your team's livelihood. The good thing is that the market is awash with communication tools that you can use to bring your team up to speed with all the latest. However, with the multitude of available tools out on the market right now, how do you choose the right one that will work perfectly for your team? Thankfully, you won't have to go to too much trouble sifting through the many options at hand for team communication tools. 

1. Highfive

Very few service providers live up to their tagline. However, with Highfive and their tagline - Improving the ease and quality of business communications and collaboration - that's exactly what you get to experience. With Highfive, you can get the team together for a quick powwow in no time at all, wherever they may be. Want to see the bigger picture? You can move your video conference to your TV and share your screen to present slides and reports to colleagues. Currently mobile? Don't sweat it! You can join the discussion from anywhere all over the world thanks to the Highfive mobile app available for iOS and Android devices. Enjoy crystal clear audio powered by Dolby Voice. While on video or audio call, you can also chat with colleagues through the app and share links, documents, and other files.

2. Samepage

What's the best way to make sure everyone in your team is on the same page? You might say the answer is cheesy but you need to try Samepage and you'll be raving about it in record time. Samepage is not only one of the top team communication tools to gain more attention in 2021, it also happens to be a project management tool as well as an overall collaboration platform. You can use Samepage on any gadget, whether you're using a Mac or Windows computer or iOS and even an Android mobile device, making it one of the best communication tools for remote teams. You can run or attend meetings, share files, track projects and tasks and connect with customers and external suppliers alike. All of this aside from being able to integrate Samepage with other essential tools and apps.

3. Front

A lot can get lost in the mix when employees have to use multiple tools to get in touch with teammates, customers, and external contributors. Cut down the turnaround time for resolving customers’ concerns while staying on top of collaborations by using Front. You can plug all of your communication channels and networks into Front so nothing, not even the simplest email reminder, falls between the cracks. Front is presented by an easy-to-use interface that looks like any other inbox. Through there, you can sort, filter, and organize folders by user, message type, or platform and cut down on the resolution time. Front also provides users with comprehensive reports to give teams an insight on what they're doing well, needs improvement, and steps to take to get better.

4. Flock

It's the primary function of a leader or manager: leading the flock (team) to success. Some might say it's easier said than done but with Flock, it's easy, period. You can streamline your communication channels so you can collaborate with teammates smoothly and more freely. With Flock, one of the best communication tools for teams, you can round up the troops with a quick video or voice call using any device. Flock also allows team members to share files with one another and gives users a simple system for managing projects, so it's not just like any of the other group communication tools. You can sign up to Flock for free for up to 20 users. From there, sign-up rates go up from $4.50 per user per month.

5. Hibox

Sometimes, you find yourself blocked or demotivated, and you just need someone to trade ideas with until something strikes you and ideas begin falling into place. Connect with teammates easily and with superior quality using Hibox, another one of the project team communication tools that you can try. Whether it's watercooler chatter or important work-related meetings, you can rely on Hibox. You can chat privately with colleagues and keep your conversations organized in streams. Have something big to share? You can use the Public Room to make announcements that will be received by the whole company. Hibox also makes it possible to meet face-to-face without actually being in the same room with HD video conferencing. While in a meeting, users also have the ability to share their screens if needed with just one click.

6. Mattermost

DevOps can be challenging enough without losing the support of your team and colleagues, even in the most minor stages of development projects. One of the best communication tools for remote teams that will help you make sure yours is but a little click away is Mattermost. Using Mattermost, you can utilize one-on-one as well as group messaging, keep conversations organized using customized markers, as well as share files, images, links, and more. You can also have voice meetings and video conferences where you can share your screen as well as chat with colleagues while you're within the call. Make sure you don't miss anything, no matter how crazy busy your day gets by customizing your notifications on any device you're using.

7. Brosix

The next app on the list of the best communication tools for teams is Brosix. Enjoy real-time communication capabilities, teamwork and productivity tools, and reliable security features in one package. Brosix also allows team leaders and managers to oversee how the various apps are used on a daily basis by allowing administration and control access. With Brosix, users can enjoy text chatting and IMs as well as video and audio calling where one person can share files, take screenshots, transfer files, and use a virtual whiteboard, among many more. Brosix also goes to great lengths to assure users of their security with controlled user access, administrator controls, and various data security levels. Brosix allows patrons to communicate and affords them an exceptional level of security as they do so.

8. Troop Messenger

Round up the troops, give them their orders for the day and track their success with Troop Messenger. Whether you’re running a small business or a giant enterprise, Troop Messenger is well-built to provide all of your needs in group communication tools. Whatever device you’re using, whether it’s a mobile iOS or Android device or a Mac, Windows, or even a Linux computer, Troop Messenger is easily and readily available. What sets Troop Messenger apart? It has a functionality called Forkout, which allows users to send attachments to multiple recipients at one time. Burnout allows individuals to have private messages with each other, and these message threads expire after a predetermined amount of time. What else? Well, you’re going to have to sign up to find out.

9. Beekeeper

Make sure operations in your hive are always running properly by taking advantage of team communication tools such as Beekeeper. Import all of your contacts and send out messages, updates, kudos, and other announcements with just one tap. Segment your recipients to make sure the right people will always receive the messages meant for them. Users don’t even need to be on their computers all the time. You can access Beekeeper on mobile devices as well. Beekeeper is not only for internal communications to keep the motivation and quality of work top-notch. You can also use Beekeeper in reaching out to and connecting with customers. Cut down on the resolution time and have better chances at improving the overall customer experience and satisfaction.

10. Slack

If you want a focused platform to use in your teams, another project team communication tool that you can avail of is Slack. You can create channels that group people together so they can receive targeted messages each and every time. Download the app so you can use Slack anytime, anywhere, on any mobile device you need to access it with. Users can also have voice and video calls over Slack, complete with screen sharing, file transferring, and recording capabilities. Slack is also available for integrations so you can make it into a more robust and holistic communications tool for your team.

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11. BONUS!!!! Bitrix24

If you want a communication tool that truly makes an impact, not only for your team but your customers as well, the best option is Bitrix24. Bitrix24 offers ultra-HD video conferencing, crystal clear audio calling and reliable instant messaging. Upload and download files, record calls, and share screens with minimal effort using Bitrix24. What separates Bitrix24 from the rest of the fray is its dynamic CRM system. Manage leads and demands, convert more, store unlimited customer databases and roll out sales and marketing initiatives to very satisfying results. What’s more, with Bitrix24, you can plug in all of your social media and email accounts to synchronize all of your customer communications. Bitrix24 is also FREE for an unlimited number of users.

In closing

Communication is key, as the old adage goes, and choosing the communication tool for your team is crucial. It means the difference between success and failure so you need to choose the one that fits your needs and is most useful to everyone in your work group. A lot of these tools allow for free trials so you can try them out first and see how they feel for your company. Strengthen your ties with the people that you work with, along with the rest of your consumer community with the top communication tool. This list contains some of the best, top-of-the-line tools that you can get your hands on so if you’re looking for a communication tool to use in the workplace, look no further than those on this list.

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Table of Content
1. Highfive 2. Samepage 3. Front 4. Flock 5. Hibox 6. Mattermost 7. Brosix 8. Troop Messenger 9. Beekeeper 10. Slack [ /upload/medialibrary/46e/qh7w2gce6fm1bgoyrbrlt4n04pz97qi7.jpg ] 11. BONUS!!!! Bitrix24 In closing

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