SugarCRM alternative

Using Bitrix24 as free SugarCRM alternative

SugarCRM is one of the most popular open source CRM solutions on the market. It is highly customizable and comes with a full set of standard customer relationship management tools. However, it's very aggressively priced and most often requires additional services of SugarCRM consultants, making Bitrix24 the best free SugarCRM alternative in many cases. Here's a side by side feature comparison between SugarCRM and Bitrix24 to help you decide.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

	SugarCRM	Bitrix24
Price	$35-$150 user/mo	12 users free or £149 / mo unlimited users
CRM
Mobile CRM
Social CRM
Email Marketing
Telephony
Sales Training
Partner Portal
DocManagement
Mail Server
Social Intranet
HR System
Time Management
Workflow
Source Code
API
Marketplace

SugarCRM Pros

Open source
Social CRM
Large community
SugarExchange

SugarCRM Cons

High per user pricing
Labor intensive
Few collaboration tools
Poor adoption

Bitrix24 Advantages

Telephony is integrated with CRM, no setup necessary
Comes with 35+ business tools
No per user pricing, free or $99-$199/mo unlimited users
Mobile and desktop apps

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