8x8 alternative

Using Bitrix24 as free 8x8 alternative

8x8 is a powerful unified collaboration and virtual call center platform. The company boasts a sizable user base (40,000 businesses) and is very well-positioned. 8x8 reviews are mostly positive. However, at $50 per user per month to get most advanced features, it’s not exactly cheap. If you are looking for a free 8x8 alternative that comes with essentially the same set of features (virtual call center, CRM, unified communications) and is available both in cloud and as self-hosted software that comes with open source code access, take a look at Bitrix24.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

8x8 Pros

  • Enterprise ready
  • Fully featured
  • Unified communications
  • Internal collaboration

8x8 Cons

  • Pricey
  • No CRM marketing tools
  • English only interface
  • Few customization options

Bitrix24 Advantages

  • CRM+Call Center in one
  • 60+ countries
  • Free for 12 users
  • iOS, Android, Mac, PC apps
  • Ready to use in 5 minutes

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