Our friends at 3CX
have released a plugin that connects their PBX with our CRM. It's a simple free plugin that lets you log all incoming and outbound calls made through 3CX PBX in Bitrix24 CRM, automatically create new leads for phone calls made from a number that's not currently in your CRM and do much more.
We are happy to see 3CX join Asterisk, FreePBX, Zadarma, VoxImplant and other VoIP platforms that can easily be integrated with Bitrix24 directly, through
SIP connector, proprietary plugin or
marketplace app. We'd also like to remind all interested parties that Bitrix24 Telephony
API is completely open and any VoIP provider is welcome to offer their services to almost two million companies that use Bitrix24 worldwide. Hint: if you create a plugin or a marketplace app, we'll actually advertise it for you