Free Freshworks CRM Alternative

Simple no-coding CRM system to increase your sales and profit. Over 35 online sales and marketing tools.

What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15,000,000 users

Using Bitrix24 as a Free Freshworks CRM Alternative

Freshworks CRM (formerly Freshsales CRM) is a cloud-based software platform that offers CRM services mainly to small and mid-size businesses. The developer focuses on providing its customers with simple, easy-to-set-up tools that require minimal customization. Over 40,000 companies use the Freshworks CRM software.

The provider offers a trial version, a free cloud option with a limited set of features, and three paid editions. The basic paid plan is aimed at growing businesses that need a unified CRM package.

If you are searching for a cost-free alternative to Freshworks CRM, Bitrix24 might just be what you need. The platform is available for on-premise installation and in the cloud. The cloud-based starter business tool suite is completely free and includes a set of useful features.

Bitrix24 is the only provider that offers deals, contacts and companies management within a powerful business management eco system Choosing the platform as an alternative to Freshworks CRM also allows you to install the program on your server and have full control over it. With the self-hosted version, you receive access to a Helpdesk, Idea Management, and eLearning.




Free Plan

Free AI Assistant

IM/Group Chat

External Users



Social Network


Group Tasks

File Sync

Lead Management





Time Management

Email Server


Server Edition

Email Marketing 

Mobile App

Desktop App



*Please note that the information may have changed since the publication.
For current prices and features please visit Bitrix24 pricing page.

Freshworks CRM Pros

  • Free plan
  • Wide set of customization features
  • External integrations
  • A mobile solution

Freshworks CRM Cons

  • No on-premise installation
  • Additional tools might be expensive
  • Poor customer service
  • System glitches

Bitrix24 Advantages

  • A free cloud edition
  • A self-hosted version with source code access
  • Various collaboration tools
  • REST API & Integrations
  • A mobile app
  • Full sales cycle management
  • Marketing automation

Ready to try Bitrix24?
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Bitrix24 is the perfect solution

Bitrix24 gives teams everything they need to plan, organize, and collaborate on work—all in one place.

Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

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