Fonality alternative

Using Bitrix24 as free Fonality alternative

Fonality is a provider of telephony and unified communications services for businesses that operates in US and Australia. It is well-known for its products like Fonality PBXtra, Fonality HUD and a cloud call center. Here’s why Bitrix24 is a great free Fonality alternative, especially if you are looking for unified communications or call center solution. First, you get 12 users free. Second, you can choose between cloud and on-premise installation (you get open source code access as well). Bitrix24 lets you rent local, toll-free and international phone numbers in 60+ countries. And most importantly, it already comes with a built-in CRM.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Fonality Pros

  • Enterprise ready
  • Call center
  • Integrations
  • Established vendor

Fonality Cons

  • Pricey
  • No CRM
  • No social collaboration
  • US/Australia only

Bitrix24 Advantages

  • CRM+Call Center in one
  • 60+ countries
  • Free for 12 users
  • iOS, Android, Mac, PC apps
  • Ready to use in 5 minutes
  • Cloud and on-premise

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