Free alternative

Using Bitrix24 as free alternative

What makes Bitrix24 better than 99% of other solutions on the market?

Replaces all your current SaaS solutions
Free forever for unlimited users
Easy to migrate your data from other systems
100% flat fee: predictable costs, no per-user pricing
Used, loved, and trusted by 15,000,000 users

Using Bitrix24 as free alternative is probably the most popular free live chat solution on the market. So why would anyone look for a free alternative like Bitrix24? One word (or two) - omnichannel (omni-channel).

Live chats are great and there are people who love using them. But others prefer using phone. Some people would rather send an email or fill out a web form. It's also not uncommon for people to make the initial contact via Facebook, Instagram, Telegram or other social networks/messengers.

So why would you use one solution for live chat, another for telephony, third for email, forth for social network, when you can get ALL of those for free? Meet Bitrix24, a full featured free CRM and an omni channel contact center.

If that sounds overwhelming, start with our free website live chat widget. You can progress to email marketing, task management, collaboration and other Bitrix24 tools later on.

Another reason to use Bitrix24 as a alternative is that Bitrix24 is available both in cloud and on-premise (with open source code access).
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Features Bitrix24
Free users
Free sessions
Website widget
AI Assistant
Routing rules
Canned responses
Agent rating
After-hours form
Concurrent chats
Own branding
Chat history
Mobile chat
CRM Integration
Video/Audio chat
Task Management
Source code
Mobile App

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page. Pros

  • 100% free
  • Easy to use
  • Popular
  • Powerful Cons

  • Just chat
  • No CRM
  • Limited collaboration
  • Limited support

Bitrix24 Advantages

  • Multiple collaboration tools
  • Omnichannel Contact Center
  • Free professional CRM
  • Website builder with templates
  • Unlimited database and history of interactions
  • AI Powered

Ready to try Bitrix24?
Start by migrating your data

Takes only a few minutes
Your data ends up exactly where it should
Best way to get started with Bitrix24

Bitrix24 is the perfect solution

Bitrix24 gives teams everything they need to plan, organize, and collaborate on work—all in one place.

Integrated with your favorite tools

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. You can also create your own apps using our REST API.

All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials as of September, 2014. Information and features are subject to change. To report corrections, please contact us via email at info (at)

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