One Timeline, All CRM Activities – New CRM Item Form in Bitrix24

Tired of switching between tabs just to track customer interactions and deal progress? That constant back-and-forth isn’t just frustrating, it can lead to missed details and lost sales.

A new CRM item form layout in Bitrix24 is here to change the game. Imagine having all your calls, emails, chats, and documents neatly organized in a single, easy-to-read timeline. Your team can now find what they need instantly, schedule meetings, plan activities, and even accept payments — all from the deal form.

This new interface speeds up sales, keeps accounting organized, and saves time. Plus, it’s fully customizable to fit your business needs. Role-based layouts ensure each team member sees only what’s relevant: call centers get instant contact info, while sales reps focus on deal details. Everyone works smarter, not harder.

Key Benefits of the New CRM Item Form:

Check out the new CRM item form today and experience how simple it is to automate CRM workflows and engage customers more effectively. Streamline your processes, close deals faster, and make every interaction count — all from one powerful, intuitive interface.