Omni-Channel CRM System With Marketing Tools

Bitrix24 is a popular digital marketing and CRM system that features over 30 Internet marketing tools for small, mid-size businesses or enterprises, nonprofits, real estate agents, freelancers, agencies and entrepreneurs. Cloud, Mobile or Open Source.

Marketing tools

Bitrix24 is more than just CRM. It is, in fact, a multi-component online collaboration, sales, and marketing suite that consists of more than 35 inbound marketing tools. Among them are client management, email marketing, file sharing, quotes and invoices, freelancer management, videoconferencing, collaboration, HR, social intranet, and even more. Whether you are a solopreneur or you represent a marketing department of a large company, you will find what you’re looking for in Bitrix24.

We have marketing tools for small businesses and marketing tools for non-profits. Your marketing team will especially love shared calendars and the Gantt chart that makes group planning really simple. If you happen to be a marketing, you will certainly appreciate the supervising possibilities in Bitrix24 - you can easily see who's doing what, how many tasks a given team member is working on, and what their workload is for a selected time period. Bitrix24 can be used for time tracking and attendance management as well.

In addition to all of the above, Bitrix24 features marketing automation tools. Using them, you can achieve quite a high level of automation - for example, if you run a SaaS business, you can send subscription renewal notifications automatically a few days before your users’ subscription expires. Our system can be used to assign incoming leads to a particular sales rep based on custom criteria. Using our web form builder, you can easily capture leads on your website. Or automate multiple sales funnels. Or accept payments online - yes, we can do it all!

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.

Basic features

  • Unlimited number of users on the free plan
  • CRM
  • Email marketing
  • Sales analytics
  • Telemarketing
  • Marketing planning tool
  • Mobile app (iOS and Android)
  • Cloud or self-hosted
  • Open source code and API
  • Learn more

Client management

  • CRM
  • Lead management
  • Quotes
  • Invoices
  • CRM Marketing
  • Sales Intelligence
  • Sales automation
  • Learn more


Email marketing

  • Unlimited messages
  • Emails to/from CRM (Send&Save)
  • Email templates
  • Email server
  • Use your own domain
  • Learn more


Call center and telemarketing


Project management


Social collaboration

  • Private social network
  • Instant messaging and group chat
  • Video calls and videoconferencing
  • Likes, mentions, comments, badges, tags
  • Employee directory
  • Mobile intranet


Time tracking

  • Online time clock
  • Task time tracking
  • Workday settings
  • Daily to-do lists
  • Time reports
  • Personal & shared calendars
  • Learn more


Document management

  • File sharing
  • File syncing (web/PC/Mac/iOS/Android)
  • Collaborative real-time editing
  • Offline editing
  • Version history
  • File server (Bitrix24.Drive)
  • Learn more


For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
12,000,000+ organizations have chosen Bitrix24