VoIP phone system for small business

If you need a solid VoIP phone system for your business, try Bitrix24. It is a powerful business telephony solution that is available in more than 60 countries, including the UK, the EU, Canada, Australia, and the US.

Bitrix24 has a built-in phone system out of the box so you can easily and quickly rent a number and start making outbound calls and receiving calls directly inside Bitrix24. It also integrates fairly easily with existing PBX (private branch exchange) systems in case you want to connect with your existing phone provider.

The integration can feed those calls directly into the Bitrix24 CRM so if you have an existing contact in your CRM, it will pop up with their details, and the call can be recorded and saved directly on that contact page. There are also reporting tools available within the Bitrix24 telephony module as well.

What makes Bitrix24 a great VoIP business phone system? First of all, when you rent a number from Bitrix24, it is indeed very low in terms of the setup cost (ranging from four to six dollars per month), which makes it a fairly low-cost solution for you to integrate telephony services into your system.

Secondly, it’s flexibility. There are two different options in terms of telephony integration:

  1. you have the Bitrix24 telephony where you can rent a number and use that number as your telephony integration

  2. you can actually integrate the system with your external phone provider. For example, if you want to use an existing telephone number that you've had for a long period of time and you want to keep that number, then integration is the option that you should be going for.

Finally, it’s the fact that Bitrix24 itself is a collaboration suite consisting of 35+ business tools, and the VoIP business phone system is just one of them. You can use Bitrix24 as a contact center as it includes telephony, call tracking, callback, mail, live chat, website widgets, website forms, integration with Facebook, Instagram, Telegram, WhatsApp, Apple Business Chat, and more.

Create your free Bitrix24 account today to get access to one of the best VoIP phone systems on the market.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Inbound and outbound calls
  • Automatic dialer, IVR
  • Phone number rental in 60+ countries
  • Built-in free CRM 
  • Automatic call distribution (ACD)
  • Computer Telephony Integration (CTI)
  • Cheap telephony rates
  • Cloud or on-premise (open source code access)
  • iOS and Android apps
  • API available

Fully-featured phone system

  • Employee extensions (DID)
  • Greetings
  • Voicemail
  • Call transfer
  • Call recording
  • Call forwarding
  • Business hours
  • Learn more

Call Center

  • CLI (calling line identity or caller ID)
  • ICR (intelligent call routing)
  • Unified desktop
  • CTI (computer telephony integration)
  • Calling script designer (via marketplace)
  • Unlimited lines
  • Unlimited numbers
  • Agent management
  • Client management
  • Learn more

Works with any equipment

  • Computer and headset
  • Smartphone support (iOS and Android)
  • VoIP/SIP phone sets (no SIP connector required)
  • Your PBX (SIP connector required)
  • Softphone support (no SIP connector required)
  • Learn more

Other communication channels

  • SMS
  • Email Marketing 
  • Instant messengers
  • Social network integrations
  • Helpdesk and ticketing systems (on-premise only)
  • Chatbox for website
  • Website forms and call back forms (via marketplace)
  • Learn more

Collaboration and communication for your team

  • Task and project management
  • Document management
  • Knowledge management
  • HR tools
  • Employee collaboration
  • Calendars and scheduling
  • Employee engagement
  • Social intranet
  • Much more!
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24