If your company needs free sales team management software, you should definitely give Bitrix24 a try. Bitrix24 is one of the best free sales team management software on the market nowadays both to help monitor sales processes, as well as help sales teams work on tasks and projects and freely communicate and perform tasks within sales departments. CRM + Contact Center + Tasks and Projects + Communications modules with all the tools needed for inside sales team management and communication is what you get inside one single Bitrix24 platform.
In Bitrix24 CRM sales teams can create unlimited leads, deals, contacts and companies, product catalogs, and perform all the interactions with clients and customers through email, phone, social media platforms, messengers, CRM web forms and contact. What is important, the history of all interactions with customers is automatically stored inside each CRM card for the sales team members to have access to and have all the data at their disposal. What’s also important, access permissions can be set for separate members or departments to control and manage CRM data access.
The CRM Analytics section in Bitrix24 provides all important real-tome data for sales team management and monitoring in any time period. The reports include:
employee performance with data on lead processing efficiency: active, converted, junk and lost leads, as well as the conversion data,
individual sales team member performance with ratings by value of won deals with details on deals in progress, average won deal amount and conversion.
There are also plenty of other reports and details, including the total load of calls, emails, open channels, meeting for each sales team member with customer satisfaction rating for each way of communication.
client base growth data, preferred communication channels (emails, calls, open channels).
Sales trends and sales plans with General target and target process for each employee is available as well.
As you can see, there is a huge number of data and reports in Bitrix24 to keep track of all the changes and follow the progress of the sales team.
One more important feature in Bitrix24 worth mentioning is marketing and sales automation with a large number of rules and triggers to help your sales team members automate routine tasks and pay attention to more serious and big tasks. What’s more important, thanks to automating such processes, you can eliminate mistakes and human factor when it comes to lead distribution or deal status change.
It’s also worth mentioning, that there is a CRM Marketing module inside Bitrix24 to let your sales teams run various sales and marketing campaigns including email and sms campaigns, as well as voice broadcasting, audio calls and campaigns in messengers to add leads, deals and new opportunities to pipelines. And in case your potential customers would like to make an appointment to discuss your offer further, there is an appointment scheduling option with online calendar ready to use inside your Bitrix24 account.
And finally, using Bitrix24 as your sales team management software will let your sales team collaborate and work on sales tasks inside this platform with tasks, subtasks, checklists, projects, voice and video calls, private and group chats and much more to stay connected even while doing remote sales.
Create your free Bitrix24 account today to use the sales team management software features to manage sales teams and boost sales.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.