CRM and project management software

Bitrix24 is free CRM project management software that gives you the best of both worlds - a powerful CRM system combined with a set of project management tools, all cross-integrated and interlinked.

Bitrix24 CRM

Bitrix24 CRM comes complete with a wide variety of tools to help you find new clients, activate new sales channels, and optimize your marketing budget. Using our project management CRM, you will be able to acquire leads via customizable web forms and have them added to your CRM automatically, run victorious marketing campaigns right inside your CRM - email marketing, ad targeting, and more.

Use our business process automation to custom-automate your workflows and funnels. Configure access rights in your CRM to control the information available to your sales reps. Assign different roles to your team members based on their access level.

Process orders, send payment links, accept payments, organize delivery - all within your CRM. Track orders in real-time and increase your remote sales with Bitrix24.


Task and Project Management

With the project management CRM software from Bitrix24, you’ll be able to manage all your projects and teams efficiently, set tasks, monitor deadlines, collect reports, track KPIs, and run projects from wherever you are - at home, in the office, or on the go.

Tasks can be assigned to a team member or delegated after being received. Any project can have a dedicated virtual space where all of the files, discussions, and tasks pertaining to that project are stored and accessed by the project participants.

Time spent on each task within the project can be tracked, and tasks are integrated into the group calendar. You can also manage your employees’ working hours by using our built-in online time clock.

With our smart notification system, Bitrix24 will always keep you notified of any project-related activity and help you focus on what’s really important.

Our employee workload planning tools let you finish more tasks on time and identify the ones that are getting too close to being overdue. Supervisors can define how much time should be spent on each task and then track the actual time spent completing them. You can also view monthly reports on time spent on tasks for each department and each employee.

Ready to get started with Bitrix24? Create your free account today to join over 9 million companies that use Bitrix24 on a daily basis to grow their sales and increase their productivity.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited customizable database
  • Leads, Deals, Companies, Contacts, new CRM entities
  • Service-friendly fields
  • Custom cards
  • Timeline of interactions
  • 5GB free online storage
  • Cloud and on-premise
  • Unlimited CRM records free
  • Project management software CRM
  • CRM Import/Export
  • Flexible access rights
  • Free mobile app for iOS and Android

Contact management and CRM

  • Unlimited database records
  • Customizable contact cards
  • Flexible fields
  • CRM with leads VS. without leads (simple/classic)
  • Contacts distribution between agents
  • Forwarding and queueing
  • Responsible agents
  • Calendars and scheduling with CRM elements
  • Learn more

CRM and more!

  • Quotes and invoices
  • Sale stages
  • Kanban view
  • Sales funnels
  • Interaction history (timeline)
  • Automation
  • Supervision function
  • Detailed reports
  • CRM project management software
  • Learn more

In-built Contact Center

  • Available from any CRM card
  • Email
  • Telephony
  • Instant messengers
  • SMS
  • Social networks
  • Marketing campaigns
  • Other channels integrations
  • Other traditional contact center activities to explore

Website templates

  • Website templates (CMS)
  • Any device-friendly
  • Flexible structure
  • Free unlimited hosting
  • 24/7 Live Chatbox
  • Website widget
  • Any type of CRM forms
  • Online store
  • Product catalog
  • Learn more

Plus some collaboration tools!

  • Intranet
  • Social network structure
  • Newsfeed
  • Announcements, polls, likes, comments
  • Employee engagement features
  • Task and project management
  • Private, group, public chats
  • Call and videoconferences
  • Calendars and scheduling
  • Document management
  • HR tools
  • Knowledge management
  • And other tools



For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24