Online contact management system

These days, it’s not always easy to find free contact management software that comes without a user limit and allows you to store as many contacts as you wish. Bitrix24 happens to be one of the prime examples of such software.

It comes with a built-in CRM system, contact center, and a wide range of lead generation tools (including email marketing and online ad management). Instead of having to switch between your business profiles on Facebook, Instagram, WhatsApp, Viber, or other platforms, you get a single hub where you can easily monitor customer activity, reply to messages and comments, analyze data and collect stats.

All incoming messages from new users across any of your marketing channels can be easily added to the CRM and turned into leads to become deals later. Once you have acquired enough leads, you can sort and qualify them using our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically. 

Having to deal with too many contacts? Not a problem - navigate them easily and find the right customer data within a few clicks in Bitrix24. You can even configure access rights for CRM fields to make certain fields invisible (e.g., deal amount) for specific users.

Finally, you can reach out to your potential and existing customers via the most effective channel - whether it's Facebook, email, phone calls, SMS, push notifications, or messengers.

Ready to start? Create your free Bitrix24 account now and get a full-featured contact management system for free.