Free CRM for B2C

Take your sales and customer relations to the next level with a free B2C CRM from Bitrix24. Get access to over 35 tools for your business!

Bitrix24 is a perfect B2C CRM solution since it covers each aspect of the sales cycle - from lead generation to customer support and everything in between. Oh, and it’s free to start for an unlimited number of users.

Free B2C CRM system

Bitrix24 CRM is more than “just CRM” as it is packed with client management, customer support, and marketing automation features. The beauty of all these tools is that they come together in a single package, cross-integrated, set up, and ready to go.

With Bitrix24 CRM, you can generate leads via a multitude of channels, including web forms, live chats, phone calls, or social media, and have them added to your CRM automatically. Using our built-in lead scoring tool, you can see which prospects your sales reps need to focus on and assign them automatically.

If you can’t be bothered to move a lead from one stage to another manually, you can use Bitrix24 CRM rules and triggers to set up a custom sales pipeline and move deals through each stage automatically.

Finally, there’s the CRM Marketing module that helps you to reach out to your potential and existing clients via Facebook, email, phone calls, SMS, push notifications, or messengers. Here, you can also track your marketing costs and calculate ROI automatically.

In case you are wondering what Bitrix24 is, you might be pleasantly surprised to know it has been rated a top CRM by PCMag, CIO magazine, Forbes, and many others. Create your free Bitrix24 account today and start using our B2C CRM!


* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Free unlimited records

  • Free 5GB online storage

  • Free email marketing

  • Free call center

  • Free custom fields

  • Free quotes & invoices

  • Free call center

  • Cloud or self-hosted version

  • Free mobile CRM iOS and Android

  • Free integrations (RestAPI)


CRM with unlimited possibilities


Fully customisable

  • Custom fields

  • Sales automation

  • Custom forms

  • Custom access right settings

  • Web to CRM

  • Email to CRM

  • Call to CRM

  • Learn more

Free contact center

Powerful reporting

  • Custom reports

  • Dashboards

  • Sales pipeline

  • Sales funnel

  • Expected sales

  • Agent activity reports

  • Unpaid invoices

  • Lead sources (marketing channels)

  • Learn more

More than just CRM!

  • Tasks inside CRM

  • Document management

  • Cloud file server

  • Sales agent management (HR)

  • Free intranet (collaboration)

  • Employee engagement

  • Much more!

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
10,000,000+ organizations have chosen Bitrix24