Bitrix24 is a perfect B2C CRM solution since it covers each aspect of the sales cycle - from lead generation to customer support and everything in between. Oh, and it’s free to start for an unlimited number of users.
Bitrix24 CRM is more than “just CRM” as it is packed with client management, customer support, and marketing automation features. The beauty of all these tools is that they come together in a single package, cross-integrated, set up, and ready to go.
With Bitrix24 CRM, you can generate leads via a multitude of channels, including web forms, live chats, phone calls, or social media, and have them added to your CRM automatically. Using our built-in lead scoring tool, you can see which prospects your sales reps need to focus on and assign them automatically.
If you can’t be bothered to move a lead from one stage to another manually, you can use Bitrix24 CRM rules and triggers to set up a custom sales pipeline and move deals through each stage automatically.
Finally, there’s the CRM Marketing module that helps you to reach out to your potential and existing clients via Facebook, email, phone calls, SMS, push notifications, or messengers. Here, you can also track your marketing costs and calculate ROI automatically.
In case you are wondering what Bitrix24 is, you might be pleasantly surprised to know it has been rated a top CRM by PCMag, CIO magazine, Forbes, and many others. Create your free Bitrix24 account today and start using our B2C CRM!
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.
Free unlimited records
Free 5GB online storage
Free email marketing
Free call center
Free custom fields
Free quotes & invoices
Free call center
Cloud or self-hosted version
Free mobile CRM iOS and Android
Free integrations (RestAPI)
Custom access right settings
Web to CRM
Email to CRM
Call to CRM
Agent activity reports
Lead sources (marketing channels)
Tasks inside CRM
Cloud file server
Sales agent management (HR)
Free intranet (collaboration)