Free customizable CRM

Bitrix24 CRM features a wide range of features, most of which could be easily customized to your liking, including:

• Lead management

Capture, qualify and convert leads into paying customers. Move leads down the pipeline automatically using configurable rules and triggers. Organize and store all your customer data in one place.

• Sales & marketing

Set up and run targeted marketing campaigns directly from your CRM. Create customer segments for more efficient cross-selling and upselling while keeping your customers notified of your special offers.

• Customer service

Enable live chat on your website or use a classic helpdesk to provide quality customer service. Set up a chatbot for quick replies & smart request routing.

• Custom fields

Not every standard field is a good fit for your business. With custom fields in our CRM, you can easily adapt the system to your business needs.

• Analytics & Reporting

Track your marketing costs and calculate ROI to see which channels work best. Create sales forecasts based on purchasing trends and customer behaviour.

• Other CRM customization capabilities 

custom deal cards for each of your sales funnels, fields visible to selected users, limited access rights to certain fields, and more.

• Self-hosted version comes with API and source code

Our self-hosted version provides you with unlimited possibilities for product customization - change it any way you want.

Ready to start? Create your free Bitrix24 account today to join over 9 million companies that use Bitrix24 customizable CRM on a daily basis to grow their sales and improve their customer service.