Free custom CRM software

Build your own CRM for free with Bitrix24. Get access to over 35 tools for sales, marketing, and client communications.

Bitrix24 CRM is a highly customizable solution that offers a wide variety of tools to help you find new clients, activate new sales channels, and optimize your marketing budget.


Free custom CRM solutions

Custom CRM development does not have to be expensive. In fact, it does not even have to be paid - Bitrix24 custom CRM in its basic form is available completely free of charge. It features custom fields, custom quotes/invoices as well as customizable access rights that you can set for every individual user.

That’s not to mention the more or less CRM capabilities that every modern customer relationship management system should have. Among these features are:

  • Lead acquisition and qualification

Acquire leads via customizable web forms, have them qualified added to your CRM automatically based on a pre-defined set of rules.

  • Online sales 

Use our CRM Payments tool to sell your products online, accept payments directly from your clients, and ship products to the happy customers driving your sales.

  • Marketing

Run victorious marketing campaigns right inside your CRM - email marketing, voice broadcasting, SMS marketing, ad targeting, and more.

  • Sales automation 

Use our business process automation to custom-automate workflows and funnels. Set rules/triggers to help your employees manage lead easier and faster.

Almost any aspect of the free cloud CRM from Bitrix24 can be customized, and even if it can’t be, there are self-hosted Bitrix24 editions that come with source code access.

About Bitrix24 CRM

Launched in 2012, our Bitrix24 CRM is now used by over 10 million businesses worldwide. It is available in 18 languages, including English, German, Spanish, Portuguese, Polish, Chinese, Vietnamese, Turkish, and more. If you need a custom CRM development expert, our partners will be more than happy to help you - they can handle take a project of any complexity.


Create your free Bitrix24 account now to get access to our custom CRM solutions complete with over 35 tools for sales, marketing, and communications.


* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Free unlimited records

  • Free 5GB online storage

  • Free email marketing

  • Free call center

  • Free custom fields

  • Free quotes & invoices

  • Free call center

  • Cloud or self-hosted versions (open source code access)

  • Free mobile CRM iOS and Android

  • Free integrations (RestAPI)


Free CRM without limits


Register free

Fully customisable

  • Custom fields

  • Sales automation

  • Custom forms

  • Custom access right settings

  • Web to CRM

  • Email to CRM

  • Call to CRM

  • Learn more

Register free

Free Contact Center


Register free

Advanced reporting

  • Custom reports

  • Dashboards

  • Sales pipeline

  • Sales funnel

  • Expected sales

  • Agent activity reports

  • Unpaid invoices

  • Lead sources (marketing channels)

  • Learn more


Register free

More than just CRM!

  • Tasks inside CRM

  • Document management

  • Cloud file server

  • Sales agent management (HR)

  • Free intranet (collaboration)

  • Employee engagement

  • Much more!

Register free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
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