Free chat box widget

Looking for a free chat widget for a website? You can get one with Bitrix24! In fact, you can get much more than just a chat - Bitrix24 comes with a comprehensive e-commerce suite featuring a website builder integrated with CRM + 35 more tools for online sales and marketing.

Free website chat widget

Since Bitrix24 allows you to create websites, landing pages, and online stores, it has to be equipped with a wide arsenal of marketing tools - and that includes a live chat widget as well.

You can place our live chat widget anywhere on your website to provide instant support and customer service to all of your visitors. Use the default settings or create a custom set of rules to manage, route, and distribute customer chats among your team members. Create a set of canned replies to be used to keep customers on hold when your customer support team is not available.

But it’s more than - and that’s where CRM integration comes in. All the customers, orders, and payments you receive from your website can be automatically added to Bitrix24 CRM. At the same time, all the dialogues from the live chat are saved in your Bitrix24 CRM and, if it’s a returning customer, the system will recognise them.

This allows you to acquire more leads and turn them into real customers by adding web forms and live chats to your Bitrix24-built website. For even more possibilities, you can install our third-party integrations to get even more possibilities for receiving payments, marketing, and sales.

Ready to start? Create your free Bitrix24 account now to join over 10 million companies worldwide that use Bitrix24 as their top-choice e-commerce and website builder software.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited agents free
  • Unlimited records free
  • 5GB online storage free
  • Live chat
  • Customisable web forms
  • Callback forms
  • Website widget
  • Any CMS compatible
  • Device friendly
  • Cloud or on-premise (open source code access)
  • Free mobile apps for iOS and Android
  • Free integrations (RestAPI)

Free customizable unlimited chat box

  • Easily embeddable (embed code)
  • Customizable widget design and layout
  • Adaptive design (mobile friendly)
  • Working time preferences
  • Configurable welcome messages
  • Entire website or selected pages
  • Hosted live chat if you don't have a website
  • Virtual assistants (bots)
  • Microsoft Bot Framework
  • Learn more

Register free

Smart routing

  • Queue rules
  • Client verification in CRM database
  • Working time preferences
  • Conversation transfer
  • Canned responses
  • Whisper mode
  • Quality assessment
  • Agent ratings
  • Response time KPI
  • Greeting message
  • Designated agents
  • Unanswered inquiries rules
  • Learn more

Register free

Fully-featured contact center

  • Email
  • Phone calls
  • Web forms
  • Callbacks
  • Social networks
  • Instant messengers
  • Sales automation
  • Video conferencing
  • Helpdesk & Tickets
  • And much more

Register free

Free and unlimited CRM module

  • Unlimited records
  • Customizable and adaptive structure
  • Product catalog
  • Quotes and invoices
  • CRM reports (sales, leads, agents)
  • Email marketing
  • Contact center integration
  • Custom fields (free and unlimited)
  • Web to CRM
  • Learn more

Register free

For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24