Free CRM with Facebook messenger integration

Bitrix24 provides you with an online marketing, sales, and collaboration platform that can be integrated with Facebook, Instagram, WhatsApp, and other messengers.

Free CRM for Facebook leads

If you are looking for a CRM system that features Facebook lead ads integration for free combined with online marketing capabilities, look no further than Bitrix24. No additional integrations or connections required - it’s all there already.


Among other tools, Bitrix24 features Contact Center - a single dashboard that brings all your customer communication channels together (including Facebook and Instagram). Integrated with CRM, it lets you easily track all your customer interactions, communicate with your customers, and collect marketing data.

Instead of having to switch between your business profiles on Facebook, Instagram, WhatsApp, Viber, or other platforms, you get a single hub where you can easily monitor customer activity, reply to messages and comments, analyze data and collect stats.

The connection is done with just a few clicks and requires no additional setup. You simply connect your Facebook profile to our Contact Center and reply to your client's messages directly in Bitrix24 Messenger.

It goes even further than that - using our Contact Center, you can capture leads with free Facebook CRM from Bitrix24 or create marketing campaigns to target clients and customers on Facebook.

The history of all your interactions with a client is saved and stored in the client profile in the Bitrix24 CRM. It doesn’t get simpler than this - when a client fills out a form on Facebook, the information is automatically added to the Bitrix24 CRM, and a new lead is created.


* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited number of users per account
  • No per-user pricing
  • 5GB free online storage
  • Free custom fields
  • Free quotes & invoices
  • Cloud and self-hosted versions available
  • Unlimited CRM records free
  • CRM import/export
  • Flexible access rights
  • Free mobile app for iOS and Android

Powerful CRM

  • Unlimited records
  • Free custom fields
  • Product catalog
  • Quotes and invoices
  • CRM reports (sales, leads, agents)
  • Email marketing
  • Call center
  • Custom fields (free and unlimited)
  • Web to CRM
  • Learn more

Fully customisable

  • Lead creation from web forms, email, or phone calls
  • Custom fields
  • Sales automation
  • Custom forms
  • Custom access rights settings
  • Web to CRM
  • Email to CRM
  • Call to CRM
  • Learn more

Sales automation

  • Access rights Automatic lead assignment 
  • Workflows (see video)
  • Tasks / Projects
  • Documents
  • Calendar
  • Birthday reminders
  • Mobile CRM

Free Contact Center

More than just CRM!

  • Tasks inside CRM
  • Document management
  • Cloud file server
  • Sales agent management (HR)
  • Free intranet (collaboration)
  • Employee engagement
  • Even more features!
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
10,000,000+ organizations have chosen Bitrix24