Let’s start with the basics. Bitrix24 offers to rent toll-free numbers in 60 countries around the globe. There are also local, mobile and international phone numbers available. Average price for such numbers is 6€/month. Check rates for inbound and outbound calls here.
Bitrix24 does not have any hidden costs or tricky fees for additional services. You can rent a virtual number and use cloud PBX or you can connect real office facilities and a physical VoIP phone set.
But you can rent a phone everywhere else. What’s the deal with Bitrix24?
Well, Bitrix24 is a CRM-centric platform with an integrated contact center. So, it means, not just telephony. Social networks, instant messengers, email and other means of communication of the modern era. It is a fully-featured contact management suite with interaction logging and convenient one-place communications. No need to check everything you have. Bitrix24 will automatically load all incoming messages and calls in one place, match it with existing contacts and companies and store it there.
Just telephony has additional features, including ID recognition, call distribution, forwarding, routing, queueing. There are canned and automated responses, in case you need some. Calls are recorded and stored in the history of interactions for every CRM entity card. Conversations can be rated by a client and supervisor.
Bitrix24 has a full range of tools for sales-boosting, marketing campaigns running and data analytics. Use various communication channels? See which one brings you the most revenue. Bitrix24 is also meant to create an online selling point, thus, there are website builder, live chat, call back widget, CRM forms, quoting and invoicing, taxes, integration with online payment systems.
You can register and try most of our features. There are a forever-free plan with all assets of the platform and a 15-day trial of premium features.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.