Best lead organization software: generation and management in one

Bitrix24 is a free CRM-centered software that has in-built Contact Center, website templates, several widgets, CRM-forms, and other things that help with management your clients and your agents.

The biggest struggle of all companies is a generation of leads. You need to attract customers somehow and then process them in the best way possible, right? That’s why you google all these ‘lead generation software’ or ‘lead management software’ and so on. May be along with lines about some business lessons or marketing guru shady websites. 

The thing is that with Bitrix24 you don’t need to even to pay anything to get what you need. Our lead organization software works on freemium policy. It means that all core features are free and unlimited. And the rest do not cost that much. You can try everything with a 15-day premium trial. Bitrix24 comes with mobile and desktop applications. Or it can be accessed online. It takes only 30 seconds to set up a free cloud account. And we can do a self-hosted edition, if that’s what you prefer.


So, what do you get with Bitrix24?

CRM data size is not limited by the number of leads and deals you generate. Create as many as you like. Every customer will be saved in the client base even after the deal is closed. Get as much profit, as you can. Bitrix24 has free customizable quotes and invoices. You can integrate your CRM with payment systems and receive payments straight to the CRM.

Sales funnels will help you to think through your deal process and optimise it. Basic automation and robots are able to lift routine operations from your agents and increase their efficiency. All communication channels are linked to each CRM element card, so you can engage them without living your CRM, run marketing campaigns and later track results.

Everything happening with the CRM element gets automatically recorded in a timeline. Thus, you can see who does what, when, even why (if they add a comment). 

As you can see, the process already structured. All you need to do is to adjust it to your business and bring clients.

 

And here goes Contact Center!

Bitrix24 software has sufficient lead generation abilities due to in-built channels of communications. We covered most of them and definitely all popular ones. Instant messengers, social networks integrations, email, telephony and others are available from one place. 

Additionally, there are free website templates. If you don’t have a website, build it without a single line of code. Same with web store and product catalog. Connect them to your CRM and ace it in the same way as you do with communication channels. If you already have your own website, it is still fine, your CRM-forms, website widgets (live chat, call back and feedback) are CMS compatible and any device friendly. They will become a nice addition to your website and another way to generate leads and/or deals.

 

Anything else?

Yep.

First of all, Bitrix24 is shaped as a social network. So you and your team won’t have trouble adopting new lead organization software. There are casual things, as groups, newsfeed, memes, likes and polls.

Secondly, HR tools for effective people management. Task and project management for… you know, getting the job done in time. Document and knowledge management sections are in-built too. All areas of Bitrix24 are equipped with chats, private, public and group one. Videoconferencing and calls are available too. Also, there are such nice things and calendars, reports and so on.

Ready to try it?

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Lead/deal/contact/company generation
  • Unlimited client database
  • Automatic timeline 
  • Sales funnels
  • In-built Contact Center
  • Communication channels from/to CRM
  • Customizable deal cards
  • Flexible access rights
  • API & open source code
  • Desktop and mobile apps
  • Internet browser access

CRM system without limits

  • Leads/Contacts/Companies/Deals
  • Sales funnel
  • Kanban view
  • Calendars & Scheduling with CRM elements
  • Customizable quotes and Invoices
  • Product Catalog
  • Online store
  • Import & Export of database
  • Currencies and taxes
  • Learn more

Contact center (Lead generation)

More than CRM + Contact Center!

  • Tasks and projects inside CRM
  • Website templates
  • Online store
  • Document management
  • Knowledge base management
  • Cloud file server
  • Sales agent management (HR tools)
  • Free intranet (collaboration tools)
  • Employee engagement
  • Much more!

Internal communications

  • Free private social network
  • Project and workgroups
  • Newsfeed
  • Posts, polls, announcements, likes
  • Personal profiles
  • Tags and private/contact details
  • Individual/group/private chats
  • Calendars, scheduling and event planning
  • Calls and Videoconferences
  • Mobile messenger and notifications
  • Email collaboration
  • More

Task and project management

  • Project planning
  • Kanban view
  • Gantt charts
  • Traditional lists
  • Private, group, companywide task views
  • Task dependencies, sequences, subtasks
  • Checklists
  • Task deadlines, different roles, levels of responsibility, task importance
  • Task time tracking
  • Exclusion of holidays and weekends
  • Tasks to calendar events
  • Email to tasks or tasks to emails
  • CRM elements to tasks and calendar events
  • Learn more
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24