Best free sales CRM software

Bitrix24 is the best free sales CRM software with unlimited CRM records: leads, deals, contacts, companies, as well as client management tools, marketing automation features and much more. 8 million users worldwide.

Looking for the best free sales CRM software? Luckily, you are in the right place, as Bitrix24 is the best free sales CRM software with unlimited CRM records: leads, deals, contacts, companies, as well as client management tools, marketing automation features to help you win more deals and increase sales.

And yes, when we say the best CRM we mean it. And When we say free CRM, we mean it. So, here is what you get right when you register your free Bitrix24 account:

  • An unlimited number of account users. Yes, that’s right. If your sales department and your company is large, that is not a problem, as you may work and collaborate with your sales team with no limits in you free Bitrix24 account.

  • 5 GB online storage.

  • All basic CRM features at no cost, including the option to create unlimited leads, deals, companies, contacts.
  • Build product catalogs and create quotes and invoices right inside your crm system, that can then be saved as PDF files and sent to clients. Yes, you get 1000 emails from CRM a month free.
  • Kanban view in CRM to visualize stages and statuses, the stages and statuses are free and customizable for any sales process.
  • Timeline with the details of all changes and activities inside a CRM element to fully monitor the sales process and the way sales managers handle the CRM base.
  • Free lead to deal, company or contact and well as deal to invoice and quote conversion.
  • Free client profile with all the information and details of interactions logged in and carefully stored and available in one place.
  • Recycle bin as a storage place for deleted records that may need to be restored in future.
  • There is also a cool option to add observers inside deals to help sales team members monitor and observe the process without actively participating in them
  • You also get an option to create chats inside CRM for a quick discussion with certain people or groups.

Sales crm software is also needed for managing interactions with clients and delivering services on time. With this being said, you should also know that Bitrix24 gives CRM forms, the option to connect social networks, live chat, website widget, set automated replies for incoming messages, all of that free of charge as well.

All the above mentioned (and much more in other modules besides CRM, like project management, collaboration, websites and stores) is available to you free of charge.

And what about paid plans? The paid plans vary in price depending on your specific needs and include many professional options to take your system and your sales crm software to the highest possible levels with all the best tools for professional sales teams, including CRM access rights, tunnels and pipelines, recurring invoices and deals, CRM access logs, document generator inside CRM, sales analytics and reports with sales plans and a number of detailed reports. 

On top of that, you get sales and marketing automation tools like triggers and rules in leads and deals and business process automation, as well as CRM Marketing tools to run bulk email, SMS, messaging campaigns for customers.

To put that straight, which ever scenario you need to use your sales crm software, Bitrix24 is sure to provide you with all important tools for that. 

Register your free Bitrix24 account to join millions of users all over the world, already relying on Bitrix24 as their sales CRM software.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited leads, deals, contacts, companies free
  • Unlimited managers free
  • Unlimited customer database free
  • Unlimited product catalog free
  • 5GB online storage free 
  • Cloud and on-premise with open source code
  • Unlimited CRM records free
  • CRM Import/Export
  • Migration from other CRM 
  • Flexible access permissions 
  • Free mobile app for iOS and Android

Sales Management

  • Full cycle management: from lead to deal
  • Free unlimited client database
  • CRM profiles 
  • Free unlimited product catalog
  • Unlimited leads, deals, companies, contacts
  • Quotes and invoices
  • Customer interactions history
  • Custom fields (free and unlimited)
  • Sales funnels and tunnels 

Sales CRM Tools

  • Robot automation
  • Product catalog
  • Email marketing
  • Build-in telephony
  • Call center
  • Contact center 
  • Supervision options
  • CRM live chat
  • Flexible access permissions 

CRM Analytics and Sales Reporting

  • Custom reports
  • Dashboards
  • Sales pipelines and tunnels
  • Sales plans and trends
  • Expected sales
  • Agent activity reports
  • Unpaid invoices
  • Lead sources (marketing channels)
  • Sales Intelligence 

More than just CRM

  • Videoconferencing
  • Tasks and projects
  • Document management
  • Calendar
  • Work chats
  • Free Mobile CRM
  • Cloud file server
  • Sales agent management (HR)
  • Free intranet (collaboration)
  • Employee engagement
  • Much more
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
10,000,000+ organizations have chosen Bitrix24