Best free customer tracking software

Let have a look at what we have here in Bitrix24:

1.     Customer database

With leads, deals, contacts and companies. And if you use something else, work, for example, with contracts, you can actually create your own CRM entity with smart processes. The database is free and has several options for easy migration from other CRM systems. CRM cards are extremely flexible and have customizable fields of different formats. Bitrix24 is a service-friendly platform, and there are features for service booking. There are a product catalog, obligatory CRM fields, responsible persons, automatic history of interactions, and many other big and small things to help you in database management. All are free.

2.     Fully-featured mature CRM

Integrate communication channels, run marketing campaigns, built sales funnel, create automation, process leads and deals, quote and invoice, get paid with online payment system integrations. There are tons of free tools in our customer tracking software that will help with boosting sales. 

Plus, you can work with your clients, partners and freelancers in tasks and projects, include CRM elements to tasks and projects, events in calendars, let them join documents, group posts and some other ‘public’ places on your intranet. Yeah, Bitrix24 can do all these things too. Don’t worry, it has a simple structure of a social network, but for work.

3.     Marketing campaigns and customer segmentation

Our CRM is fully transparent, so you can use communication channels to run marketing campaigns and measure performance with the analytic tools. Use your customer database to segment and target groups and find the best way to deliver your content, because our system can actually give you statistics and analysis of your actions.

4.     Communication with customers and support

There is an in-built Contact center with all important channels from the modern era – messengers, telephony, emails, social networks and others. Once you plug them in, you can use them from any CRM card. All communications will be recorded in the timeline. 

Plus, you can use our website builder to create your own professional looking website with landing pages and just content pages. Bitrix24 also offers all kinds of CRM forms, 24/7 live chat and website widget that is CMS-compatible, device-friendly and can exist literally everywhere. Embed them on your page and collect additional leads, customer support enquiries, even orders and time slots booking. 

Are you ready to try the best free customer tracking software? Register today and remember, that a free plan is free forever. Plus you can try premium features with a trial. 10 000 000 companies already use us.